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routes not transferred to Nuvi 2450

GREG_GRAVES
I stupidly posted this in the Mac Basecamp forum, so will repost here since I found the answer to my problem, perhaps helping others.

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SOLVED ... Basecamp Beta 4.0 successfuly transfers routes to my nuvi. I deleted all the routes and favorites on my Nuvi, then deleted the contents of the gpx folder on the Nuvi. I then transferred my set of waypoints and routes ... Voila! ... success. Yay!

It did NOT appear that the Nuvi 'changed' the routes (see rant below), but I will keep an eye out for that by viewing the routes inside the Nuvi using Basecamp by clicking on the route inside the Nuvi and comparing that to the same route on my computer. Hopefully, they will continue to agree. My concern about Trip Planner 'changing' Basecamp-created routes is that I use Google earth to go down to street view to check out road condition, Mountain Directory to check for serious grade hazards, as well as going to the DOT for the state to make sure the road is actually paved etc. I try to do my homework before I get into a jam towing a heavy load through mountainous terrain.

Final note: Basecamp pre-3.3.3 and the firmware version in the Nuvi at that time suffered the same 'no transfer routes' problem. When I upgraded Basecamp to 3.3.3, it worked ok. When garmin.com/dashboard told me I needed to upgrade my firmware, the problem returned. When I installed the Basecamp Beta 4.0, the problem went away. Apparently, you must have the right mix of Basecamp version and firmware version.

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My original post follows below
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It would certainly be both helpful and informative to have a step by step explanation regarding what should otherwise be a simple task, but for whatever reason, is not. I have a nuvi 2450, and am having the same problem.

Follows is Garmin's explanation and 'instruction', with [MY QUESTIONS IN CAPS IN BRACKETS]. Thanks for any enlightenment.

To access a transferred route in a zumo 350, dezl series, LIVE series, or nuvi 2400, 2405, 2505, 3400, 3500, or 3700 series device:
1.Touch Apps
2.Touch Trip Planner
3.Allow time for the device to automatically import the trip/route

[I ASSUME THAT ONE HAS ATTACHED THE NUVI TO A COMPUTER RUNNING BASECAMP, AND USED 'SEND TO' TO TRANSFER THE ROUTES AND WAYPOINTS. IS THIS THE PROCESS WHERE WE NEED TO 'Allow time for the device to automatically import the trip/route'? OR IS THE DEVICE DISCONNECTED FROM THE COMPUTER, TURNED ON AND ALLOWED TO DO WHATEVER IT IS DOING? ON MY NUVI, THE HOURGLASS JUST GOES ROUND AND ROUND UNTIL THE BATTERY DIES. BY THE WAY, THERE IS NO 'Apps' ON THE NUVI 2450 MENU.

These Trip Planner devices will take several minutes to automatically import trips into the Trip Planner. The import will begin, but no message will appear on the device indicating that the import is happening. Once the import is complete, all transferred routes will be displayed under a category called Unscheduled Trips in the Trip Planner.1 Until the trips show up in Trip Planner, please do not turn off the device or connect it to a computer.

[THIS SEEMS TO INDICATE THAT THE MAGIC HERE IS OCCURING POST BASECAMP TRANSFER.]

*Please note: When routes are imported to your Garmin device, the route may change due to navigation settings within your device.

[DOESN'T THIS RATHER NEGATE THE VALUE OF DOING A ROUTE? DO YOU KNOW HOW DANGEROUS IT IS TO ALLOW THE NUVI TO 'change' A ROUTE THAT HAS BEEN CAREFULLY PLOTTED OUT AND RESEARCHED? FOR EXAMPLE, TRY TO MAKE A ROUTE THROUGH YELLOWSTONE, AND LEFT TO ITS OWN BLACKBOX CALCULATIONS, IT WILL MORE THAN LIKELY 'SUGGEST' TOWING MY 6000 LB LOAD UP A ROAD WITH 8% GRADE AND NO GUARDRAIL. THAT IS CRAZY ... ]

Units that create routes using Trip Planner cannot send routes to MapSource or BaseCamp. However, units that utilize Trip Planner will be able to receive routes from BaseCamp and MapSource.

[PERHAPS. AS I STATED AT THE OUTSET OF THIS POST, WHAT IS REQUIRED ARE STEP BY STEP INSTRUCTIONS. EXAMPLE:
1. CONNECT THE DEVICE TO THE COMPUTER
2. 'SEND TO' THE WAYPOINTS/ROUTES TO THE NUVI. WAIT 6 MONTHS FOR THIS TO OCCUR.
3. DISCONNECT THE NUVI FROM THE COMPUTER AND TURN THE DEVICE ON. WAIT ANOTHER 6 MONTHS.
4. FOLLOW NEW ROUTE CALCULATED AND NOW UNKNOWN TO DRIVER, WATCH AS TRANNY TEMP CLIMBS, BRAKE FAILS, AND ENJOY THE VIEW AS YOU PLUMMET OFF A CLIFF AT A HAIRPIN TURN.
]
  • 0
    [not solved] When I tried to repeat the process, which I had thought has resolved the problem, it didn't work. The hourglass in trip planner just goes round and round, and the 4 custom routes there are never shown.
  • 0
    [solved]. ... after hour long session with Garmin tech on phone, here is what is likely the procedure that works:
    1. Before sending routes to Nuvi from Basecamp, use Windows Explorer and navigate to the /gpx folder on the Nuvi and delete all files.
    2. Unplug the Nuvi from computer, and place finger on lower right corner of screen and turn unit on [master reset].
    3. Plug the Nuvi back into the computer and select the route(s) you want to xfer, and send to the Nuvi.
    4. Reset the Nuvi back up with the voice and vehicle and menu screen you prefer (it gets wiped when you master reset).
  • Former Member
    0 Former Member
    To add some more info, I've been fighting this with a Nuvi 2375 with no success. Garmin support blames Microsoft (I'd been creating routes in Streets & Trips 2010, a great route planner, and exporting them as .gpx files) and says MapSource is no longer supported so I am using Base Camp. Got Base Camp to convert a Streets & Trips .gpx file to a route, and then successfully sent it to the Nuvi - where it never appeared. After reading post #3 above, I'm not sure the issue has been solved if to transfer a route you have to wipe the Nuvi clean and start over, including resetting just about everything on the device. If MapSource can't successfully transfer data to a Garmin device without a master reset something needs to be fixed. Are we supposed to save all the data from a Nuvi onto a PC and then reinstall it after every new route transfer? Much as I dislike the Trip Planning system on the Nuvi, it's much less time consuming than all this, and doesn't wipe out all the data you've saved so far. Garmin should be ashamed.
  • 0
    Before you resort to such drastic measures have you tried the obvious?

    Create a route/trip in Basecamp (rather than convert a S&T route) and transfer that to your nuvi and see if that works?
  • 0
    As far as I know there is no nuvi model 2375. If your nuvi is 2370, then it simply doesn't support transfer of routes from PC.
  • 0
    True ... I missed his model number, just read the thread title
  • Former Member
    0 Former Member
    Sorry for the mix up -it is a 2370 with US/UK maps. Apparently it cannot interpret .gpx files, even if they've been loaded into MapSource/Base Camp and then sent to the device. Base Camp, IMHO, is not nearly the route planner Streets & Trips is which is why I started with S&T. In the end I went to Google maps, sent each waypoint/stop to the 2370 and then used the trip planner on the device to come up with the route. Not the best but it did work that way.