Basecamp 3.3.3 does not start

Former Member
Former Member
Hello

I installed Basecamp 3.3.3 yesterday, no issues were seen during the installation. Each time I want to start the application, it crashes and generates an error report. I have no maps installed.
I already submitted and error report by pressing the send button but I have no clue whether it is received by the support team.

Best regards,
Ronny

This is the information displayed on the screen:

App: BaseCamp
At: 15/05/2012 17:40:01 (UTC)
OS: Windows XP Service Pack 3
Processor: x86, Processor Level: 6, Processors:124, Model: 23 Stepping: 6, RAM: 2039760
GDI_IMAGEUTILS.CPP-716-3.3.3.0


SubId: ResourceId: 26010, ResourceType: PNG
Exception of type 'clr.FatalNativeException_t' was thrown.
at bc.MapDisplayCollection_t..ctor()
at bc.MapDisplayCollection_t.get_Instance()
at bc.MainForm_t..ctor(CommandLineInfo_t aCommandLineInfo)
at main(String[] aArgs)

Active Map Product: Unknown


Installed Map Products:

Map Name: Global Map (Garmin Product)
Map Id: 133758977
Map Version: 2.0
Map Type: Bundle
Custom Drawn Map: No
Digital Elevation Model: No


.NET Versions:
.NET FW 1.0 not installed.
.NET FW 1.1 with SP1 installed
.NET FW 2.0 with SP2 installed
.NET FW 3.0 with SP2 installed
.NET FW 3.5 with SP1 installed


OpenGL Version: OpenGL Version Unknown


Attached File: MiniDump