BaseCamp

Former Member
Former Member
I upgraded my Garmin maps today and also in the process received the complimentary *(&^%%^#$ BaseCamp.

Please give me back MapSource. Tried to search for an address in BaseCamp and no matter what, it can be found even if the map is zoomed in and centred on the address. Did the same search on MapSource and worked like a charm.

How can a reputable company create such poor software!
  • And, finally, why is this site so unfriendly to browsers other than IE: the site won't let me post unless I use IE - not even when I am using IETab or similar.

    I am mainly a Firefox user and have used it to post here for years. I have also used Chrome here.

    This message is being entered with a webkit-based browser from my HP Touchpad (webOS) tablet. Webkit-based browsers are notoriously flakey so if it works here I doubt if the site is your problem.

    ...ken...
  • Former Member
    0 Former Member over 13 years ago
    Not a software developer , but I have been using mapsource for a long time. I can see the difficulties with basecamp, but appreciate the process of software development requires this kind of exchange with users to be improved. Software that is launched as a fait accompli without interaction is often extremely frustrating to use , and full of unnecessary annoyances. So, POS naysayers, participate in the process of improvement through this forum, or go buy a tomtom and spare us your rants. They are not helping anyone.
    BaseCamp is FREE. MapSource is still available. Once I spent some time with it, I have really gotten to like BaseCamp. IT is not 'the same', so it requires some effort to learn . I am running both programs, but I am finding myself gravitating to BaseCamp. just because it seems easier to use, and going back to MapSource less and less.

    There is one thing that neither program has that I would like to see, and that is the ability to schedule stops within a route.
  • Not a software developer , but I have been using mapsource for a long time. I can see the difficulties with basecamp, but appreciate the process of software development requires this kind of exchange with users to be improved. Software that is launched as a fait accompli without interaction is often extremely frustrating to use , and full of unnecessary annoyances. So, POS naysayers, participate in the process of improvement through this forum, or go buy a tomtom and spare us your rants. They are not helping anyone.
    BaseCamp is FREE. MapSource is still available. Once I spent some time with it, I have really gotten to like BaseCamp. IT is not 'the same', so it requires some effort to learn . I am running both programs, but I am finding myself gravitating to BaseCamp. just because it seems easier to use, and going back to MapSource less and less.

    There is one thing that neither program has that I would like to see, and that is the ability to schedule stops within a route.


    I am participating in the process of improvement. I am encouraging them to re-establish Mapsource development.

    If TomTom still sold the Rider, you can bet I'd be scoping that one out for my next model. I will not support a manufacturer or supplier who does not understand my needs. When I do make my next purchase, you can bet I will be taking into consideration Garmin's complete lack of concern for user feedback!

    For the record, I'm on my 3rd Garmin unit, and have been using their products for about 8 years. Am I a POS for expecting a quality mapping program and one that keeps up with technology? What they have released with BC is nowhere near what I would call quality and they have stopped development of Mapsource, which, even with it's issues, is working well for now.

    I can guarantee you they have dismissed this opinion because it doesn't align with their product timeline and budget. They haven't responded to our concerns here because they hope I'll just go away like everyone else who can't stand BaseCamp. I will go away when I have a better product. When they make BaseCamp usable for me, or they re-start development on Mapsource, I'll at least be pacified with hope.

    Or I'll buy a magellan or tomtom.
  • Former Member
    0 Former Member over 13 years ago
    There is one thing that neither program has that I would like to see, and that is the ability to schedule stops within a route.


    That is in the works...
  • Former Member
    0 Former Member over 13 years ago
    I am participating in the process of improvement. I am encouraging them to re-establish Mapsource development.


    This is not gonna happen. The MapSource train has long passed. Which is why I usually don't respond to posts like this.

    If you have been following these boards and our BaseCamp releases for a while, I am certain you will have seen much improvement. And I am very confident that this trend will continue.

    Without dismissing the fact that there are some things MapSource can do that BaseCamp still doesn't do or still doesn't do as well, BaseCamp does a lot of things that MapSource doesn't do. It can't hurt to re-iterate (in no particular order).

    3D view
    Vastly better printing
    Reading cards from devices
    Integrated Device Updates
    BirdsEye and Custom map support
    GeoCaching support
    Geotagged photo support
    Better support for modern Outdoor devices
    MTP support
    Ability to categorize your data in folders and lists
    Explicit shaping point support
    Activity profile support
    Better track and route statistics, better graphs
    Track playback
    ...
    I probably forgot a few.

    We try very hard to listen to our users' concerns and fix reported issues and implement features requests as best as we can.

    So if you do want to have an impact on our development process, give concrete and constructive feedback what we can improve and add to BaseCamp (like many of you do, and we are very thankful for that!).
  • Former Member
    0 Former Member over 13 years ago
    That is in the works...


    wow! great news, thanks.
  • Former Member
    0 Former Member over 13 years ago
    This is not gonna happen. The MapSource train has long passed. Which is why I usually don't respond to posts like this.

    If you have been following these boards and our BaseCamp releases for a while, I am certain you will have seen much improvement. And I am very confident that this trend will continue.

    Without dismissing the fact that there are some things MapSource can do that BaseCamp still doesn't do or still doesn't do as well, BaseCamp does a lot of things that MapSource doesn't do. It can't hurt to re-iterate (in no particular order).

    3D view
    Vastly better printing
    Reading cards from devices
    Integrated Device Updates
    BirdsEye and Custom map support
    GeoCaching support
    Geotagged photo support
    Better support for modern Outdoor devices
    MTP support
    Ability to categorize your data in folders and lists
    Explicit shaping point support
    Activity profile support
    Better track and route statistics, better graphs
    Track playback
    ...
    I probably forgot a few.

    We try very hard to listen to our users' concerns and fix reported issues and implement features requests as best as we can.

    So if you do want to have an impact on our development process, give concrete and constructive feedback what we can improve and add to BaseCamp (like many of you do, and we are very thankful for that!).


    Very impressive, I'm sure, but the program fails at the first hurdle: unless I already know where 'A' and 'B' are, and manually find them on the map, it can't navigate me between those points. However many 'bells and whilstles' it has, what's the point of navigation software that can't do the fundamentals quickly and easily?

    I mention MapSource again only to illustrate the point: it can accomplish the above by two presses of Ctrl F. When Basecamp can do that, and at the speed that it can be accomplished in MapSource, I might begin to believe that the company is achieving something. In the meantime I think it's lost its sense of direction (pun intended).
  • Vastly better printing
    Reading cards from devices

    Am I right, that printing maps from device is disabled by default, no matter what rights publisher grants to a user?
  • This is not gonna happen. The MapSource train has long passed. Which is why I usually don't respond to posts like this.

    If you have been following these boards and our BaseCamp releases for a while, I am certain you will have seen much improvement. And I am very confident that this trend will continue.

    Without dismissing the fact that there are some things MapSource can do that BaseCamp still doesn't do or still doesn't do as well, BaseCamp does a lot of things that MapSource doesn't do. It can't hurt to re-iterate (in no particular order).

    3D view
    Vastly better printing
    Reading cards from devices
    Integrated Device Updates
    BirdsEye and Custom map support
    GeoCaching support
    Geotagged photo support
    Better support for modern Outdoor devices
    MTP support
    Ability to categorize your data in folders and lists
    Explicit shaping point support
    Activity profile support
    Better track and route statistics, better graphs
    Track playback
    ...
    I probably forgot a few.

    We try very hard to listen to our users' concerns and fix reported issues and implement features requests as best as we can.

    So if you do want to have an impact on our development process, give concrete and constructive feedback what we can improve and add to BaseCamp (like many of you do, and we are very thankful for that!).


    I have been following this subject for quite a while, even though I’m a relative newcomer to this board. Improvement on this program is relative. I understand that you are trying to defend this project from a corporate standpoint, but I think that’s not what the majority of users are looking for. For further examples of this mindset, I’ll respond specifically to your list of “acomplishements”.

    3D view
    A novelty at best, unless it is functional with topo maps. Still useless to me.
    Vastly better printing
    Rarely use this function, but I never had any issues with this in Mapsource.
    Reading cards from devices
    I’m sure this is useful to some, but I’ve yet to need it.
    Integrated Device Updates
    Not sure what this means, but I can update my devices and maps as I have for years without any issues.
    BirdsEye and Custom map support
    I don’t use custom maps, so no value personally here.
    GeoCaching support
    This is another one I don’t use.
    Geotagged photo support
    I guess I could understand this being useful if I ever took pictures. It’s another hobby related feature that I don’t use.
    Better support for modern Outdoor devices
    I never use my device indoors, unless I’m loading or unloading trip info. (that’s a bit of humor )
    MTP support
    ??
    Ability to categorize your data in folders and lists
    This is my biggest complaint. This is vastly worse than it ever was with mapsource and I don’t understand how it’s “better”. I have more than 100 trips planned and the waypoint sets all organized with them. If I load them in basecamp, it becomes a giant jumbled mess, with tracks, routes, &waypoints all jumbled together. And I I change something, it changes across the board. What a mess!
    Explicit shaping point support
    I didn’t really know that there was a problem with this. They always work fine for me.
    Activity profile support
    This is better? Really? I guess a few who change from walking to biking, etc would see value in this.
    Better track and route statistics, better graphs
    Haven’t gotten into the detail here, but I doubt it offsets the shortcomings elsewhere.
    Track playback
    Another novelty. A neat novelty, I’ll grant you.

    My Concern isn’t that I can’t use MS instead of BC now. I do, and I keep trying to use BC for the same reason I keep test riding Road Glides. I WANT to like it. But I don’t see the benefits that you claim are there, but the shortcomings are painfully obvious. My concern is for my next unit, and my unit after that. I slowly progressed from an eTrex Legend to a GPSMAP 276C to my current HD z660.

    My goal for me next unit will be the radar similar to the z665, but if I don’t have a trip planning/management tool, I’ll be left using my current model, or getting a used z665 instead of updating to the latest/greatest. I am truly sorry for sounding like a wet dishrag, but it’s frustrating to have invested in a company only see them turn their back on you. (Which is why I usually don't respond to posts like this.)

    My feedback is constructive. If you don’t know that some of us HATE the product as it currently behaves, how can you properly measure the entire spectrum of feedback. I keep pointing to Mapsource as a benchmark. When your current product is as useful as it is, I’ll commend you and suggest improvements to it. But until then, my feedback is that you are on the wrong track for a large base of customers. And until I don’t believe that is the case, I’ll keep explaining why I think it’s so.
  • Former Member
    0 Former Member over 13 years ago
    Am I right, that printing maps from device is disabled by default, no matter what rights publisher grants to a user?


    I believe that is so. And I will freely admit that I do not like that. Hopefully that is something we can get changed.