Using pre-planned routes on Nuvi2360

Former Member over 13 years ago

I am completely new to GPS devices and have limited knowledge so I phoned Garmin before purchasing the Nuvi2360 to confirm that I would be able to create routes on my PC and then transfer them to the device.
I also paid to download City Navigator Europe NT 2012.3 onto a Micro SD memory card.
I emailed Garmin enquiring about this and was told in an email that I could do it using BaseCamp.
I created 27 routes through Europe on my PC using BaseCamp and sent them individually to the device.
BaseCamp indicates that the routes are on the device but all that I can locate in favourites and recently found are the addresses that I used to create the routes.
When I use these addresses the device creates its own routes which are not the routes that I want to travel.
I then connected the device to my laptop and was able to transfer the original routes that I had created from the device to the laptop
I phoned Garmin to try and establish what the problem was.
A female operator told me she was sure that what I was trying to do was possible but that she would have to download an update for her system to be able to help me and would call me back in 20 minutes.
After waiting over an hour for this call I decided to again call Garmin.
This time I spoke with a male operator who informed me that what I was trying to do should be possible but that they were aware of problems with a number of different models and were in the process of trying to correct it.
He told me that currently the only way to create routes on the Nuvi2360 was by using trip planner.
Since the routes that I am creating are quite irregular, the only way that I reckon that I can do this is by locating the coordinates of the various roads that I will use on the PC and then creating routes on trip planner using these coordinates.
This is a massively time consuming job given the number of roads that I will be travelling on over a 6 week period and I would sure be grateful if anyone has any better ideas.
I am pretty annoyed considering that I tried to find out before purchasing.

0 Former Member over 13 years ago

I don't believe that you can import routes on a 2360; this is been discussed frequently on other sites. The 2300 is one of several new series introduced shortly after the 3700 series. The 3700 series did not allow route import, and Garmin got a lot of complaints, so they promised a future update to correct this. Later, they withdrew the promise and most owners (like me) assumed it would just never happen.

Then, perhaps a year and a half after introducing the 3700 series, they finally added route import. However, AFAIK, they never updated the 2300 series to allow this. The 2400 series can do it, but not the 2300. :mad:

0 Former Member over 13 years ago

Thanks for that.
Obviously I did not do my research well enough and trusted the wrong advise given by Garmin.