3.2.2 Data loss on install

Former Member
Former Member
Just finished upgrading BaseCamp on my Vista Home Premium 64 bit system from 3.2.1 using the direct download link. I got the warning box that some data may have been lost and that I could restore the data from the previous version by using the "restore data from the previous version" tool.

So I looked at My Collection and the various lists under it. There were at least six lists; four of which were imports of the data from my 276C and two which were imports of GPX files prepared by others who are working on developing a trail system in the northeast U.S. When I selected those later lists they were empty. Ok, no problem, I have the tool... I'll just use it and the data will come back.

Clicked on the tool and it warned me that this was a one way operation. (Like a fool I didn't take the warning to heart and make a backup right then before I continued.) So I went ahead and ran the tool.

Sure enough, it ran and restarted the program and my formerly empty lists were repopulated with the missing data. Alas, all the other data and lists were gone! Not the expected result!

The newly restored database seems to be one that I had been working on in the not so recent past, i.e., at one point I had removed all the data in My Collection and just imported stuff that had to do with the northeast project and then over a period of days or weeks gradually added back other data and lists.

So, did I misunderstand the tool warning? Where and why did it find this old MyCollection and think it was the correct one to restore when it wasn't the one I had been currently using in 3.2.1?
  • Former Member
    0 Former Member over 14 years ago
    I am afraid that from what you are saying BaseCamp did what it was supposed to do.

    Should we have made the warning message more scary? It says "This change cannot be undone. All your current data will be overwritten and lost.".

    Reverting to data from a previous version grabbed whatever data it had from 3.1 and acts just like a restore in that it blasts all your current data . We put that option in there to allow people who got their data corrupted by 3.2.1 to be able to get back their data. If you made changes to the database in 3.2.1, then these changes will be lost (just like the message says).

    I sincerely apologize for the inconvenience.
  • Former Member
    0 Former Member over 14 years ago
    I am afraid that from what you are saying BaseCamp did what it was supposed to do.

    Should we have made the warning message more scary? It says "This change cannot be undone. All your current data will be overwritten and lost."...


    Yes --- it should have said "Don't do this in the morning before you have finished your coffee!!!" :)

    Even though I think it said it was going to grab the 3.1 data it didn't register on my brain that I was already on 3.2.1 and was going to 3.2.2. So, all my fault. And I compounded it by failing to backup first when I darn well know better.

    As usual, thanks for the quick and informative response....