BirdsEye - download size limited to only about 76 MB

Former Member
Former Member
I am seeing new download limit being enforced by BirdsEye download servers - only 76MB instead of about 307MB I was getting so far (highest quality).

Is this new attempt to improve the performance?! Ideal would be to limit the size to 1MB or less, that would make everybody abandon the feature and download servers would be finally fast :rolleyes:.

Anyone else seeing this new limit?
  • Former Member
    0 Former Member
    The same for me.
    Since yesterday I can't download more than about 76Mb tiles.
    I wonder what will be the true limits of BirdsEye Imagery, but I can't this information nowhere. Maybe here...:confused:
  • Former Member
    0 Former Member
    Last night I downloaded a large ~300MB image, but this morning I am seeing the same thing, about 75 MB. I thought the limit was actually determined by the number of tiles though, and it used to be 20,000. Today it appears to be ~5,000 tiles.
  • Former Member
    0 Former Member
    Thanks for confirmation, guys.

    Yeah, around 20000 tiles before, around 5000 tiles now. So it is some 36 square miles with highest resolution, or 6 miles by 6 miles square, not much. Definitely not step in the right direction. But at least they can claim that it is 4x faster to download one set now :p.
  • Former Member
    0 Former Member
    I'm sure that ther's any bug or so (I hope), but it would be nice to hear a word from the Garmin staff. Is anyone there?
  • Former Member
    0 Former Member
    Definitely not step in the right direction.


    Personally I think the jury is still out on this. I have over 12GB of BirdsEye data now, and almost always choose an area near the 20,000 tile limit. However, I have not seen one single download over the past few days that completely successfully. They always tend to stall out at some point and then nothing happens.

    Most of the time, if I click the pause button, then the resume button, the download will continue. But sometimes I have to do this multiple times and sometimes it doesn't work and I have to start all over again.

    If the downloads are faster and/or more reliable in smaller "chunks", then I don't really have a problem with this. After all, it's not a limit on the total amount of imagery you can download, just a limit on each request.
  • Former Member
    0 Former Member
    If the downloads are faster and/or more reliable in smaller "chunks", then I don't really have a problem with this. After all, it's not a limit on the total amount of imagery you can download, just a limit on each request.


    As far as I can tell, it only has negative effects. The download is no faster in images/second. I don't think there is any advantage as reliability goes.

    Obvious downside is that you end up with 4x more items and files and have to come up with names for them.

    My guess is that Garmin did it to "gently discourage" people from downloading. Now you have to put 4x more effort into it and it will naturaly reduce the demand, in some cases it might be a good thing as it pushes you to cover only what you need. Too bad that the selection does not have some kind of 'snap to grid' feature which would make it easy to ensure that you have neither gaps nor overlaps. I think they made a mistake by not limiting the selection to whole tiles (think of selecting map tiles in Map Source). The tile seems to cover area rougly 0.01 square mile (~ 36 square miles / 5000 tiles). Now you have to roughly select the area and then zoom in and adjust the corners to limit the overlap but you can't really eliminate it. Add to it that BaseCamp often temporarily freezes and sometimes crashes when you are doing this and you can see where most of the frustrations with BaseCamp originate.
  • Former Member
    0 Former Member
    Is sudden change of BirdsEye download limit from over 300MB to around 75MB related to this upgrade? Not very nice thing since you have to do 4x more work to cover the same area.
  • Former Member
    0 Former Member
    Reducing the Birdseye file size limit to under 300mb would greatly reduce functionality and value of BirdsEye to me. I would much rather have slow downloads than a smaller file size limit. I can start a download and walk away.
    Keep the comments positive and I'm sure they will take a look at it. The interaction that I have had with the BaseCamp developers so far on this forum has been great!
    Try to get this kind of response out of Microsoft.
  • Is sudden change of BirdsEye download limit from over 300MB to around 75MB related to this upgrade? Not very nice thing since you have to do 4x more work to cover the same area.

    That change is not part of this BaseCamp release. The Mac side is affected by the same change in limits and hasn't released an update. It is our understanding that the limit for subscribers will be increased once we have a better handle on the server loading issues. The limit for preview users will probably remain at the current level.
  • Former Member
    0 Former Member
    That change is not part of this BaseCamp release. The Mac side is affected by the same change in limits and hasn't released an update. It is our understanding that the limit for subscribers will be increased once we have a better handle on the server loading issues. The limit for preview users will probably remain at the current level.

    I hadn't realized this was a preview, I thought it was a full-on paid subscription!

    Maybe since my effective service level has dropped to 25%, I should get a 75% rebate on my subscription fee? :rolleyes: