Related

Basecamp Database crashes upon exit and won't restore backups,

2562816

I am trying to create a database of ATV Trails where trail is its own GPX file.  I have a couple hundred trails am am using lists to sort different types.   Every time I close basecamp i get an error, and all my data is lost when i reopen it.  i have tried making a backup before closing, but basecamp crashes every time i try to restore the backup.  the only way i have been able to save my progress is by exporting all my tracks in a GPX format or transferring them to my device before closing basecamp.  by doing this i lose all my lists though.  I have uninstalled and reinstalled to no effect.  i have tried restoring the backup on a different computer and it will not restore there either.  i have tried this several times and get the same result.  Any help would be appreciated.

  • 0

    I take it when you say uninstall and reinstall that's BaseCamp you're doing it to? Have you tried just trying with one track? Please report back with what happens when you do that.

  • 0

    I sounds like something is preventing writing to a database file which are AllData.gbd and FolderData.gfi located by default in "C:\Users\<computer user>\AppData\Roaming\Garmin\BaseCamp\Database\4.7" but can be anywhere as specified in general options.  An unknown to me is whether Basecamp stores data in a temporary location during a session then writes it to the database files on close but if it does, that would explain the loss of data at close.  Potential issues that come to mind are inadequate file permissions, syncing (eg: OneDrive or similar), inadequate storage space.

    What is the error message?