Basecamp would not load after win 11 update

Have not use Basecamp for few months, now Basevcamp would not launch after few win 11 updates, I tried to uninstall, re install, repair the MS visual and no luck. I have a lot of routes drawn, how do i retrieve and save them? other said go to user/app/data and I did, no luck.

The message box I had with win 11 "SetupDiDestroyDeviceinfolist could not be located in the Dynamic Link Library c:\programfiles(x86)\garmin\basecamp\basecamp.exe

I need help and advise please, my GarminExpress also does not see my Zumo XT, even it is plugged in, win11 did a number on everything.

Thanmk you

0 SUSSAMB 1 month ago

I'm running Win11 and everything works normally, with Win11 updated every time MS offers an update. Have you tried reverting to a previous restore point?

0 Peobody 1 month ago

The SetupDiDestroyDeviceInfoList function is a Windows function that deletes device information and frees up an associated memory. It could be that when Basecamp starts, it runs this function to clean out any known devices so that it starts with a clean slate. Regardless, since this function is referenced, I wonder if the problem is a Windows one and not a Basecamp one. I suggest running SFC (System File Checker) to check for any issues with Windows system files.