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Installing Maps from Basecamp to BMW Navigator V

Hello, 

I recently purchased the Back Roads Mapbook for British Columbia and installed into Basecamp.  Install went as planned, no issues at all.  I can pull up the "Backroad GPS Maps BC 2025" from the maps drop down menu and everything appears perfect.  However, I have tried every way possible to download that Map onto my BMW Navigator V to no avail.  Whether I right click the Internal Storage and select "Install Maps" or use the "MapInstall" program, I am told that my device has all the maps installed.  It does not.  I have reached out to BackRoads Maps Support and the instructions they provided let nowhere.  Need help.  If I can't install onto my device, I just wasted $$$. 

Thanks in advance.