Basecamp won't run

Former Member over 15 years ago

I purchased TOPO US 24K West and installed. It seemed to work okay, but I don't think it rendered in realistic 3D. I updated the Basecamp program from garmin's webpage. After the install, it said it could not render 3D and to update my video drivers.

I did update my drivers.

Now when I click on the program, it acts like it's going to go-- I get the splash screen. The splash screen goes and away and nothing happens.

Task Manager says base camp is running and the program shows on the window's taskbar.

I reinstalled the the TOPO disk (both maps and base camp) to no avail.

Help? Thanks.

0 Former Member over 9 years ago

This worked for me! Thanks! Wasted 3 hours before I found this and executed it.

Sorry to hear about the issues that you are having. We have identified issues with the driver check and plan to address them in the future.

In the meantime here is are some options to try to get BaseCamp up and running.

1) From the start menu choose the run option and type in "%appdata%\..\local\garmin_corp" and delete all subdirectories found there.

2) Try to launch the application once again.

Please let us know if this worked for you.

This worked for me! Thanks! Wasted 3 hours before I found this and executed it.