Basecamp says "There was an error communicating with your device"

I have a FR955 with latest firmware 22.22.

I love using Openstreetmap baked maps and I was used to install them with BaseCamp or Mapinstall on a Windows laptop.

Now Basecamp see the FR955 I click on continue, then when I select even one tile from the map preview a popup appears with written: "There was an error communicating with your device"

How can I solve this issue?

USB Cable is ok, Garmin Express works well.