TopoActive maps are not displayed on basecamp

Kuma 11 months ago

I recently bought the Fenix 7x Solar Saphir, which has an integrated TopoActive Europe map.
When I plugged my watch into the PC, the map was automatically installed on BaseCamp, but I couldn't display it in the software.

I also bought the Topoactive Africa map, and same problem (see screenshots below).

Top Replies

SUSSAMB 11 months ago +1

Please note maps from your watch are not installed to BaseCamp, they are simply indexed so BaseCamp can read them. As for why you can't then see them with your watch attached I can't say, but are you sure…

All Replies

0 SUSSAMB 11 months ago

Please note maps from your watch are not installed to BaseCamp, they are simply indexed so BaseCamp can read them. As for why you can't then see them with your watch attached I can't say, but are you sure BaseCamp is centred on the correct map, with detail level set high enough and zoomed in enough?

0 Kuma 10 months ago in reply to SUSSAMB

Thank you for your reply.
I've had a call with a customer service operator in france. He told me that my watch model cannot display maps on Basecamp. I find this really strange knowing that on the Garmin website my model is listed as compatible with Basecamp.
Has anyone managed to display maps on Basecamp with the Fenix 7x pro?

0 SUSSAMB 10 months ago in reply to Kuma

Perhaps best asked in the Fenix 7 forum