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Basecamp lockup

In_Time
over 3 years ago

Ryzen 3400G w/onboard graphics, Windows 10, BC 4.7.4.  Upon launching BC, my library box starts to fill up with lots of numbered entries I'm not familiar with and the program becomes unresponsive.  I get so many entries that the vertical scroll bar becomes quite small.  The entry numbers eventually change to midwest city names. Then, BC locks up and "not responding" in task manager.  I've let it sit for over a half hour.  I tried both 2D and 3D shortcuts, uninstalling and reinstalling with same result.  I've never used BC before so this is the first attempt.  I have a brand new Rino 750 connected but see no indication that BC recognizes it before locking up.  I tried BC without Rino connected with same result.  Can anyone provide some insight or troubleshooting tips?

  • 0 over 3 years ago in reply to In_Time

    The IMG maps in the \Garmin folder of your Rino look okay. Do you get the same list of maps in Map > Setup ? Can you then individually enable and view each one?

    One refinement to your plan would then be to move the three IMG maps off the device, (gmapsupp.img, the Fishing img and the Metroguide img) hopefully getting a stable connection of BC with the Rino connected. Then add each one of the Garmin maps in turn and see if BC will read it. That would establish if one of these was causing the problem.

  • 0 over 3 years ago in reply to Eyelet99

    Well, don't I feel stupid...

    I had a thumb drive plugged into the Ryzen that had a copy of the old Garmin TOPO_US_East CD contents in a root folder named GARMIN.  The BC saw this folder and tried to load the entire Eastern US Topo maps.  So, I had deleted everything off the Ryzen related to Garmin and rebooted, reinstalled BC, and there was the error again. While staring down the computer with my scorn I saw the thumb drive.  Once the thumb drive was removed, BC behaved normally and works just like the old laptop.  BC doesn't see the Fishing hotspots, metroguide, or the GMapTool maps but I'll toy with the tools you turned me on to and see if I can get BC to see the maps I installed into the Rino memory.  Soon after I plug the thumb drive in, BC locks up. 

    I don't think I want to play moving the maps to a SD card quite yet.  I'm exhausted.  I'll start working on fun things like my taxes...

    Thanks for trying to help

  • 0 over 3 years ago in reply to In_Time

    Well I am glad you have found an explanation for the original problem. As you say, BC will try and load any IMG maps it finds in a \Garmin folder on a removable drive. 

    Hopefully toggling the view in BC option in one of the JaVaWa programs will sort out the visibility issue for you.