Routes in BaseCamp not showing on NUVI 2455

For some reason on my Nuvi 2455 that I've had a few years I've never been able to get it to show any routes I created in BaseCamp and sent them to the Nuvi.  The Nuvi will show the Waypoints etc but no routes. I've always had to just let the Nuvi 2455 calculate it's own Router from my home waypoint to the destination waypoint. This works ok sometimes but sometimes the Nuvi calculation refuses to use the toll road choice I want. I don't have tolls selected in Avoidances, it will select some toll roads but not the one I chose in Basecamp.

I've updated the maps on both the Nuvi and the computer to the 2020.2 North America.

Is this just my inexperience or do I need to purchase a newer Nuvi?  (suggestions on which model?)