basecamp crash when connecting zumo xt

Try setting Express so it doesn't open automatically when you connect a device.

thanks for the reply, i have tried, i've been searching the net and youtube all day to see if i can get it to work but nothing. with or without Express open basecamp shuts down or freeze's once the zumo xt is connected

send it back and get a tomtom 550 thats my next plan now 

8237106 said:

but nothing. with or without Express open

Did you disable Garmin Express from starting up? Then restart your PC? Otherwise it will run in the background even though you have not manually launched it.

If still no joy, suggest contacting Garmin Support - https://support.garmin.com

I have the same problem in the same situation and have raised it with Garmin Support. Meanwhile I've exported the routes I want from Basecamp to the Zumo GPX folder in Explorer and all seems well. Now researching routing software.

Don't know if it really helps, but in another forum (i believe it was the zumouserforum.co.uk) someone has posted that for him the solution was to delete the demo Cyclops POIs in the folder POI on the Zumo XT. Can't remember if it was also on my Zumo XT, but it seem's that the Zumo XT comes preloaded with the demo-files of cyclops, even as the Zumo XT has a full abo of Cyclops (at least here in Europe!).

I think it's worth a try... 

Yes I set Garmin Express to not load.  I even turned off all maps except the North America map to it matches Basecamp. I have a 4 day motorcycle camping trip coming up.  I made a route for each day.  I then copied the route GPX file to the XT GPX folder.  Three routes load fine but one cause the XT to lock up.  I've tried changing the route and reloading but nothing worked.  BUT, it did load the stops for the route into the XT.  So I made the route on the XT.  It takes forever!   This is really ridiculous. To spend this much on a unit and then not being able to make routes on Basecamp and easily transfer them to the XT.  With my old Nuvi 3597 it was so easy.

Try looking in this forum, there are experts on Zumos there who use BaseCamp with the XT and can help www.zumouserforums.co.uk/

Thanks, I will give it a try. XT is on the bike  right now.

Thanks. My problem doesn't seem to be common although there are many variations on Basecamp crashes. I am moving on to create my complex routes in On the Go and export to GPX or use Google Maps.

Hello,

Same trouble of shuting down while connecting to basecamp on two different XT.

Does someone find the bug ?