Creating a new route does not create a route

Former Member
Former Member
Whenever I try to create a new route in any fashion(any activity), all base camp does is draw a pink straight line from point A to point B. I've also had an issue when creating a route, where the path it automatically creates links back to the nearest highway from my two selected points. Doesn't matter if I'm creating a direct route a couple of feet apart or a route hundreds of miles apart. I cannot click multiple points and have them create a path as the Garmin videos so easily show. I also cannot edit the route. The auto-map/auto-route function of creating a new route is not working for me. Any tips?