Setup Failed, 0x80070643 Fatal error during installation

Former Member
Former Member
I tried to install Basecamp on my computer running Win10 and got this error message. Attached is the error log. I'm planning a road trip to Virginia and North Carolina and want to upload the route to my Garmin.

Any idea how to fix this error?

Pat
  • No idea. I've got same problem. Also with mapinstall
  • I'm having the exact same problem. Any feedback or cure?
  • I'm also getting the same error message when installing 4.7.0 (on Win 10). I had it also on the version previous. I was able to install 4.6.2 which is the version I'm running now. I was not able to open the attached file in the original post. The log file lines which seem relevant are below.

    [0BC8:23D4][2018-09-16T20:10:10]i301: Applying execute package: USB_64.msi, action: Install, path: C:\ProgramData\Package Cache\{3D5D6CFC-3097-425A-8D8F-7EAF5D57641D}v2.3.1.0\USB_64.msi, arguments: ' ALLUSERS="1" MSIFASTINSTALL="7"'
    [0BC8:23D4][2018-09-16T20:10:18]e000: Error 0x80070643: Failed to install MSI package.
    [0BC8:23D4][2018-09-16T20:10:18]e000: Error 0x80070643: Failed to execute MSI package.
    [2244:2938][2018-09-16T20:10:18]e000: Error 0x80070643: Failed to configure per-machine MSI package.
    [2244:2938][2018-09-16T20:10:18]i319: Applied execute package: USB_64.msi, result: 0x80070643, restart: None
    [2244:2938][2018-09-16T20:10:18]e000: Error 0x80070643: Failed to execute MSI package.
    [0BC8:23D4][2018-09-16T20:10:18]i329: Removed package dependency provider: {3D5D6CFC-3097-425A-8D8F-7EAF5D57641D}, package: USB_64.msi
    [0BC8:23D4][2018-09-16T20:10:18]i351: Removing cached package: USB_64.msi, from path: C:\ProgramData\Package Cache\{3D5D6CFC-3097-425A-8D8F-7EAF5D57641D}v2.3.1.0\
    [0BC8:23D4][2018-09-16T20:10:18]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1ac25e24-a380-4f68-bb3c-f9b1d7cdb2df}, resume: None, restart: None, disable resume: No
    [0BC8:23D4][2018-09-16T20:10:18]i330: Removed bundle dependency provider: {1ac25e24-a380-4f68-bb3c-f9b1d7cdb2df}
    [0BC8:23D4][2018-09-16T20:10:18]i352: Removing cached bundle: {1ac25e24-a380-4f68-bb3c-f9b1d7cdb2df}, from path: C:\ProgramData\Package Cache\{1ac25e24-a380-4f68-bb3c-f9b1d7cdb2df}\
    [0BC8:23D4][2018-09-16T20:10:18]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1ac25e24-a380-4f68-bb3c-f9b1d7cdb2df}, resume: None, restart initiated: No, disable resume: No
    [2244:2938][2018-09-16T20:10:18]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
  • Former Member
    0 Former Member over 6 years ago
    I have the same problem: 0x80070643 when upgrading from 4.6.2 to 4.7.0.0.
  • Are you running 32-bit or 64-bit Windows 10? I'm running 32-bit and had no problems upgrading to BaseCamp 4.7. Now getting it to work correctly is another matter...

    Hope that helps,

    David