Basecamp re-install

My laptop crashed and I had to re-install Windows 7 (couldn't get it to run on Win 10 which it had been on - but that's another story).
Bottom line is I've re-installed Basecamp version 4.6.2. I have all the Garmin folders off the old drive on an external usb drive but can't get the old routes into the new version. When I try to open Garmin/Basecamp/Database/4.6/Alldata.gdb from the external usb drive I get "Status - Error, Details - Unsupported version" reported. Can anyone help me get all my Routes/Tracks back?

Thanks in anticipation

0 SUSSAMB over 8 years ago

Try copying your BaseCamp database files into the correct folder on your hard drive.

0 Triplepots over 8 years ago

Hi Susamp. Sorry for the delay getting back to you. I can't find the database file in the new Basecamp installation so I'm not sure where to copy the data file in to. I've tried opening the file from its current location and also importing it with the same error message (attached). Any other ideas how I can get the info back?

0 Triplepots over 8 years ago

I think I might just have (partially at least!) sorted the problem. Thanks to your answer in an older post I changed the database location in "Options" to the old files and this appears to have loaded most of my old routes and the folder structure. Any idea why this should have worked but not when I try to import the data file or open it by double clicking on it? (As originally mentioned I've had to go back from Win 10 to Win 7)
Thanks again

0 SUSSAMB over 8 years ago

Glad you got it working. Understanding why without a detailed dig into your system isn't easy, so I'd stick with what now works!

0 Triplepots over 8 years ago

Haha - yes - if it's no longer broke - leave it alone! Thanks again for the help -much appreciated.