Garmin Express/Basecamp cannot find nuvi 67LM

Former Member
Former Member
I work out a route on BaseCamp and want to load it into my nuvi67LM. Basecamp says there is no device connected. The computer itself recognizes there is a nuvi67 connected to it. Any ideas?
  • Former Member
    0 Former Member over 8 years ago
    So, I converted to Mass Storage, and now BaseCamp AND MapSource recognize the nuvi67. Both let me click the "send to device" button, but when I go to open the route on the nuvi, the information doesn't seem to be there. When I go to Trip Planner, which is where I always used to go to access routes I'd made on MapSource and saved, opened with BaseCamp and sent to the nuvi67. Now there are no saved trip, and I have a seemingly endless "working" symbol - the circle in the middle of the screen going round and round and round ....

    Where is my route hiding?
  • As an aside, when this question/discussion was moved from where I initially asked it, it was moved into the Mac & Windows forum. I have a PC, not a Mac. Does that make any difference with this problem?


    No, because your post is in the Windows BaseCamp forum :)
  • ... but when I go to open the route on the nuvi, the information doesn't seem to be there. When I go to Trip Planner, which is where I always used to go to access routes I'd made on MapSource and saved, opened with BaseCamp and sent to the nuvi67. Now there are no saved trip, and I have a seemingly endless "working" symbol - the circle in the middle of the screen going round and round and round ....

    Where is my route hiding?


    It's not hiding but clearly your nuvi is struggling to import it. Your 67 can only have up to 30 waypoints and viapoints in a route, are you sending a more complicated route than that?

    https://support.garmin.com/faqSearch/en-GB/faq/content/7S1IiE1e7H4Iw1svGjJlb6
  • Former Member
    0 Former Member over 8 years ago
    Yes, 40 waypoints/viapoints. Do I need to create two separate routes with 30 or less in each?

    I thought going to Mass Storage would alleviate the 30 viapoint maximum. And even if not, the way it worked until this last time, the nuvi (in MTP mode) would automatically end one route when 30 viapoints had been reached, and begin the next route from that spot.
  • Well it shouldn't make any difference which mode your nuvi is in, this problem is more to do with the route. Certainly I'd try splitting it first to see what happens then.
  • Former Member
    0 Former Member over 8 years ago
    Using the same Pocket Query from GSAK, with about 60 waypoints in it (I don't want to visit all of them) I created a route making sure to stop well short of 30 viapoints. Before I made another route finishing where I wanted to go in the first place, I saved this abbreviated route in MapSource and opened it in BaseCamp. BaseCamp recognizes the nuvi67. But now, as soon as I push the button to send the route to the nuvi, BaseCamp immediately closes and I get an error message, which says this route already exists.

    If it does, I can't find it.

    This is my third Garmin used for navigation (the others being a Quest, and a nuvi550) and as the screen gets bigger, the features are fewer and the less user-friendly it is. This is the first one that has given me this level of trouble.

    Here's a wrinkle - the viapoints/waypoints are in the GPS. It's the route itself that's giving me fits. If I go to My Favorites on the GPS, they're there. On the map, they aren't.
  • Former Member
    0 Former Member over 8 years ago
    A thought - should I go in and delete the Temp file again?
  • BaseCamp would normally send data to your nuvi in a file named temp.gpx so that file will be overwritten.

    What may be the issue is you using a route from GSAK and pocket queries. What map are you using? Are the caches from the PQ actually on a road that displays on the map used by your nuvi? If not it's no wonder there's an issue.

    Try this. Create a simple route in BC using the map on your nuvi. Send that to your nuvi, if that works the issue is your original route/map combination.

    Note too that favourites don't show on your map, unless you've selected them to navigate to.
  • Former Member
    0 Former Member over 8 years ago
    MapSource is City Navigator North America 2009 and BaseCamp is City Navigator North America NT 2017.2 The City Navigator North America 2009 is also available in BaseCamp, although the default is the 2017.2 one.

    My understanding is the most recent update for MapSource is from about 2010 or some such. Garmin stopped issuing updates to their no-longer-supported MapSource.

    I'll try a simple route with a starting point and an end point, and see how that goes. Then I'll try one with a few intermediate viapoints.
  • Former Member
    0 Former Member over 8 years ago
    I picked a starting point and an end point about 170 miles away. No other waypoints or viapoints. Just start here and end there. It seems to have been sent - just like before, I got a brief flash of a green bar seeming to indicate loading progress. When I go to the nuvi, however, it says there's nothing there, and in Apps and Trip Planner, where I used to be able to find what I'd sent, it says there's nothing. And I have the endlessly circling "loading" icon. That icon will eventually stop when the software 'times out.' I've waited, with the GPS plugged in to the computer for far longer than any of my other GPSs take to load, and when I unplugged the GPS, the circle icon had stopped. Of course, there's no way to know whether it timed out or something else happened when the GPS is connected to the computer. And even after waiting with the GPS connected, it still says there's nothing in there.