Basecamp won't launch

Former Member
Former Member
Just loaded Topo Canada V4 on my laptop from DVD. Everything seemed to load ok but Basecamp will not start. I'm using Windows 10 with no other issues. I had it on my old desktop with XP on it and it worked fine.
  • Former Member
    0 Former Member over 7 years ago
    Sussanb, Thanks for the quick reply. I rung them a couple of days ago, Australia Garmin from New Zealand, very nice people but said that it was probably a win10 problem and said they could not do anything about it. Now a couple of days later I am more than a little hacked off. BaseCamp is made to run on Windows. My system was running on Win10 just fine. I have uninstalled it twice now and installed a fresh new copy of BaseCamp. It does not run. I expect it to run, how else am I to use my (2nd) Montana GPS?
  • It's not a Win10 general issue as it works on mine as I said and numerous other folks. Why it's not working for you who can say. I'm not sure what else you can try.
  • Former Member
    0 Former Member over 7 years ago
    Sussanb, Thanks for the quick reply. I rung them a couple of days ago, Australia Garmin from New Zealand, very nice people but said that it was probably a win10 problem and said they could not do anything about it. Now a couple of days later I am more than a little hacked off. BaseCamp is made to run on Windows. My system was running on Win10 just fine. I have uninstalled it twice now and installed a fresh new copy of BaseCamp. It does not run. I expect it to run, how else am I to use my (2nd) Montana GPS?


    Hello Terry,
    Here is a wild guess. Years ago I updated my then current version of BaseCamp and it stopped working. I uninstalled reinstalled tried an older version on and on getting nowhere. Finally during a reinstall I noticed it was installing BaseCamp to my backup hard drive D:/....So make sure it is installing on C:/ and make sure the desktop shortcut is pointing to C:/.