BMW Motorrad Navigator V with BaseCamp - A few questions?

Former Member over 8 years ago

Hi all

This is my first post so please excuse me if these questions have been asked (and answered) already. I did watch all the tutorial videos searched this forum and others but have not come up with the exact answers I am looking for.
I have a BMW Motorrad Navigator V (Garmin device) with BaseCamp 4.6.2 and CN Southern Africa NT 2015.40, Global Map, Worldwide Autoroute DEM Basemap,NR and T4A Maps_Traveller's Africa 16.10.01 maps installed.
Previously I used my 60CS and 62S with Mapsource so this new combination is somewhat different.
I am pretty comfortable with BaseCamp and how it works and how to execute the workflow to create new Routes (with Start and End Points, Via Points and Shaping Points) and load Tracks from the Navigator etc.
My questions are specific and I will try not to make this too long and be as detailed as possible, so here goes.

Question 1. Why do I get the message "Route(s) sent to BMW Motorrad Navigator V were recalculated because they was created on a map that is not installed on that device"? The same version T4A map is installed on my PC (Windows) as well as on the Device. The CN Southern Africa NT map is only on the Device and only when connected to my PC can I see it in BaseCamp.

Question 2. How do I install the CN Southern Africa NT map into BaseCamp? I don't always have my Device with me and would like the ability to create a Route and then later connect the Device and download the Route to it.

Question 3. Why when I create my Route in BaseCamp with many Shaping Points and it looks great and then when I send it to my Device it looks completely different? The Start and End Points are the same and the general Route but there are several other stray pink lines all over the place? I have figured out a workaround and that is to change the Route Preference on the Device from "Fastest Time" to something else (BaseCamp is also set to Fastest Time). It then recalculates and the Route then 'looks' correct. Is the correct behaviour? Do I have to do this every time I send a Route to my Device? Is this maybe related to Question 1?

Question 4. Following up from Question 3 I then load the Route with Trip Planner and navigate it. I select the Start Point, ie. the first Waypoint. It starts of well but then it starts routing me off the original Route. I am presented with pink lines that criss-cross across roads and instructions to turn left and right where none existed in the original map on BaseCamp. I found a workaround for this as well, that is to enable the map button "Skip" and soon after I start my Route to press this. Is this the correct procedure I need to follow?

I really need to have confidence in BaseCamp and my Navigator hence I am trying to fully understand the behaviour.

Thank you
Kevin
/\/¯¯¯¯¯\/\

0 SUSSAMB over 8 years ago

1) and 3) are almost certainly connected. You will just need to let the device recalculate. While you may think the maps are identical often the names are slightly different and that can cause the issue you describe. I've seen instances in the past where Express named a map on the device and in BaseCamp differently, in one case removing a trailing zero. The stray pink lines are certainly an indication of a route being calculated using one map and your device using a different one.

2) Use Express and select the 'Install to computer' option.

4) This again possibly points to you using a different map in BC to the one on your device. Also ensure you don't have more than one map selected on your device, especially relevant if they cover the same area, as that will certainly cause the sort of issue you're describing.

0 Former Member over 8 years ago

In addition to verifying that the maps in BC and the Nav V are identical, you need to set the motorcycle profile in BC, and then ensure the avoidances are the same in both. The Nav V works well with BC once these issues are sorted out. I've had mine for 2 years now and it almost never re-routes me from what I created in BC.

JaVaWa GMTK is a good tool for verifying the name issue that Sussamb discussed, and lots of other things. http://www.javawa.nl/gmtk_en.html

0 Former Member over 8 years ago

1) and 3) are almost certainly connected. You will just need to let the device recalculate. While you may think the maps are identical often the names are slightly different and that can cause the issue you describe. I've seen instances in the past where Express named a map on the device and in BaseCamp differently, in one case removing a trailing zero. The stray pink lines are certainly an indication of a route being calculated using one map and your device using a different one.

The "CN Southern Africa NT 2015.40" map in BaseCamp is loaded from the Navigator, it is not installed on my PC. Only when I connect my Navigator do I see the map, so it cannot be a mismatch?
The "T4A Maps_Traveller's Africa 16.10.01" map was downloaded from T4A and installed in BaseCamp. I then used MapInstall and installed it on my Navigator. I confirmed that this is now the version on the Navigator and the previous version is no longer present.

2)Use Express and select the 'Install to computer' option.

There is no "Install to Computer" option? Only "Find Device" and the "Device listed". Under Customize there is only an option to "Install to the BMW Motorrad Navigator"?

4)This again possibly points to you using a different map in BC to the one on your device. Also ensure you don't have more than one map selected on your device, especially relevant if they cover the same area, as that will certainly cause the sort of issue you're describing.

Only "CN Southern Africa NT 2015.40 ALL" enabled. This is the map that is selected in BaseCamp as well.

0 Former Member over 8 years ago

In addition to verifying that the maps in BC and the Nav V are identical, you need to set the motorcycle profile in BC, and then ensure the avoidances are the same in both. The Nav V works well with BC once these issues are sorted out. I've had mine for 2 years now and it almost never re-routes me from what I created in BC.

I have Motorcycling selected in BaseCamp and on the Navigator. All Routing Avoidance switched off in BaseCamp and "Disabled" on the Navigator.

JaVaWa GMTK is a good tool for verifying the name issue that Sussamb discussed, and lots of other things. http://www.javawa.nl/gmtk_en.html

I will look into this, thank you.

0 SUSSAMB over 8 years ago

Couple of points.

I understand you're using a map from your Nav in BaseCamp but you also have another map loaded, both on your device and in BaseCamp. You need to ensure you're not planning in one and trying to use another on your device. Note my comment about not having BOTH maps enabled on your device or you will get issues, although you appear to understand that.

You've posted images of MapInstall, not Express. MapInstall will only install maps from your PC to your device. You need to use Express to download the map to your PC for BaseCamp to use.

Something is wrong somewhere since as I said the only time I've seen that message is either when there is a discrepancy in the map name between BC and a device, or a different map is being used on both.

0 Former Member over 8 years ago

De los nation

In addition to verifying that the maps in BC and the Nav V are identical, you need to set the motorcycle profile in BC, and then ensure the avoidances are the same in both. The Nav V works well with BC once these issues are sorted out. I've had mine for 2 years now and it almost never re-routes me from what I created in BC.

Profile Preference in BaseCamp set to "Motorcycling"
All Routing Avoidance in BaseCamp not selected
Preference on Navigator set to "Motorcycle"
Navigation Avoidances "Disabled" on Navigator

JaVaWa GMTK is a good tool for verifying the name issue that Sussamb discussed, and lots of other things.

I will look into this.

0 Former Member over 8 years ago

Couple of points.
I understand you're using a map from your Nav in BaseCamp but you also have another map loaded, both on your device and in BaseCamp. You need to ensure you're not planning in one and trying to use another on your device. Note my comment about not having BOTH maps enabled on your device or you will get issues, although you appear to understand that.

I have tried both, planning in T4A with only T4A enabled on the Navigator as well as planning in the Garmin CN Southern Africa NT 2015.40 map and only this enabled on the Navigator. I will plan a new short route with the process and results indicated in a separate post below.

You've posted images of MapInstall, not Express. MapInstall will only install maps from your PC to your device. You need to use Express to download the map to your PC for BaseCamp to use.

Garmin Express merely checks the "Software Version" when the Navigator is connected, then also has "Tools & Content" and "Store". Under "Tools & Content" there is Utilities, Purchased and Help & Manuals. Under Utilities there there is Back Up, Optional Updates, Data Collection and Remove From Express. Under Purchased (I am signed in) it says "There is content for this device". Can you give details how I install my maps from my Navigator to BaseCamp with Garmin Express?

Something is wrong somewhere since as I said the only time I've seen that message is either when there is a discrepancy in the map name between BC and a device, or a different map is being used on both.

I will try with both maps again and post the process in a post below.

Thank you for the advice, please keep it coming :)

0 SUSSAMB over 8 years ago

If Express isn't showing a map update then I guess you don't have lifetime maps and/or the SA maps work differently to the NA and EU ones. Under software updates available you should see map updates, if you don't then Express is no help for you.

If that is so there are other ways you can use the map in BaseCamp, but not as convenient. Copy the map files to a Garmin folder on a removable drive, so a sd card, usb stick, virtual drive etc. BaseCamp will then read the map files from there. I have a USB stick in one of the rear ports of my PC where I put any maps that I can't install onto my PC for BaseCamp to use.

0 Former Member over 8 years ago

As requested, here is a more detailed user journey from planning a new Route in BaseCamp to sending it to the Navigator, loading it and eventually navigating it.

This Route was designed in BaseCamp with the CN SA NT map. I have several Via Points as well as Shaping Points. Note the Preference of Motorcycling and the map name.

I renamed the Route to the same as the List Name, ie. "Work to Home with CN SA NT map". I sent the Route to my Navigator. I did not receive the "Route(s) sent to BMW Motorrad Navigator V were recalculated because they was created on a map that is not installed on that device" message. I unplugged the Navigator.

I switched the Navigator on and was presented with "New routes found. Import to trip planner?". I selected "Yes"

I loaded Trip Planner and selected the Route

Looking at the preview Map the route looks correct.

I will do the same as above but this time with the T4A map. (I will post in a separate post due to a limitation of only 4 images allowed per post)

0 Former Member over 8 years ago

This Route was designed in BaseCamp with the T4A Maps_Traveller's Africa 16.10.01 map. I have several Via Points as well as Shaping Points. Note the Preference of Motorcycling and the map name.

I only selected the T4A maps on the Navigator.

I renamed the Route to the same as the List Name, ie. "Work to Home with T4A map". I sent the Route to my Navigator. I did received the message "Route(s) sent to BMW Motorrad Navigator V were recalculated because they was created on a map that is not installed on that device". I unplugged the Navigator.

I switched the Navigator on and was presented with "New routes found. Import to trip planner?". I selected "Yes"

In Trip Planner I selected the Route.

Looking at the Map preview the Route doesn't look anything like it did in BaseCamp.

So, what I am able to conclude is there is a discrepancy with the T4A maps on BaseCamp vs. the Navigator, despite that both were installed together and with MapInstall. I will investigate further on this. The 'workaround' is to 'recalculate' the Route by changing the preference say to "Shortest Distance" and then back to say "Fastest Time".

I will update again when I have more information.