Basecamp worked fine until one day it did not. If I try to create a route by selecting the route tool a box should appear where I can insert a start and destination waypoint. But the tool does not bring up the window box for me to do that. It only changes the pointer to the pencil to click on the map thus creating a route. Is there some setting that needs to be turned back on?
At some point you've selected the check box that says something like 'do not show this box again'.
To make the pop-up visible again try modifying the config-file.
It's located at the following location:
c/users/username/appdata/local/garmin_corp
Open the "user.config" file and search for the following instructions:
<setting name="ShowRouteCreationDialog" serializeAs="String>
<value>False</value>
</setting>
Change "False" into "True" and next time you use BaseCamp and create a new route the pop-up will be displayed again.