I Don't Receive Email Notification of a Reply

Former Member over 8 years ago

Even though I subscribe to a thread and request instant email notification if there is a reply/change, I never receive any such notification.

It may be because I have not given my email address, and I don't see how to do this in My Profile.

Help/guidance appreciated.......

0 seilogramp over 8 years ago

Garmin uses the email address you used to register on the forum. It doesn't need to be public on the forum. I'd check your spam/junk filter to make sure you're not blocking garmin.com domain.

0 Former Member over 8 years ago

2007 impasse

Garmin uses the email address you used to register on the forum. It doesn't need to be public on the forum. I'd check your spam/junk filter to make sure you're not blocking garmin.com domain.

Phil, thanks for your response. I checked and I am not blocking garmin.com domain. And I have registered with Garmin.....did so about a month ago when I bought my nuvi 2789. Any other suggestions?

0 seilogramp over 8 years ago

Check that you have your subscriptions setup correctly. I setup this thread as a test and it is working.

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If still no joy, I can PM you what I see as your email address.

0 Former Member over 8 years ago

Phil, I checked the Instant box on all 4 of my threads, but there was no 'Save' button to click so I'm not sure the setting was saved. I guess I will just have to await another reply to see if I receive an email notification.

In the interim, if you don't mind sending me an PM showing what you see as my email address, I would appreciate it.

0 seilogramp over 8 years ago

PM sent

0 Former Member over 8 years ago

Phil, the email address shown in your PM was correct. I tried to send you a PM reply, but it never appeared in my Sent box so I'm not sure you received it. I'm really beginning to think that BaseCamp doesn't like me, lol.

0 seilogramp over 8 years ago

I received your PM.

0 Former Member over 8 years ago

Still no joy in Mudville tonight. My Sent box still shows empty, and I did not get an email notification of this latest email that you sent. Strange, happenings, just like in BaseCamp, lol.

0 kganshirt over 8 years ago

Since this is now a test thread, here's a test to see if you get notified this time.

You were not clear if you checked the spam/junk folder on your email website. Specifically not the email app on your computer but using your browser to log into your email website and check the spam/junk folder there to see if the Garmin notifications are being caught before they even get to your computer.

...ken...

0 Former Member over 8 years ago

Since this is now a test thread, here's a test to see if you get notified this time.

You were not clear if you checked the spam/junk folder on your email website. Specifically not the email app on your computer but using your browser to log into your email website and check the spam/junk folder there to see if the Garmin notifications are being caught before they even get to your computer.

...ken...

Ken, I did not get notified this time regarding your message.

I did check the spam/junk folder on my email website and there were no Garmin notifications. Also, as mentioned in an above posting, when Phil send me a PM to verify my email address, I sent him a reply stating that the address was correct. He said he received my reply, but it never showed up in my Sent box.

At last count, I belong to 8 different forums, and this is the only one I have any problem with. Personally, I'm not sure that my subscriptions are being setup correctly. I checked the Instant box on all 4 of my threads, but there was no 'Save' button to click so I'm not sure the setting was saved.

Thanks for your response. Any other ideas or suggestions?