Can't export trips from Bascamp to Garmin Drive 60

Perhaps the Drive 60 is a generation ahead of BaseCamp in labeling "Destinations" and "Shape Points", etc. by some newer naming scheme. Is it possible to use a text editor to view the internal memory "Current" file of a route created on the device to see if a new naming scheme (or possibly language scheme) has been used in gpx route file extensions.

Try shutting the unit down entirely - hold the power button until it asks if you want to power off.

Turn it back on and open trip planner, it should be processing/importing the routes.

If that doesn't work, manually rename the file name in \garmin\gpx to something else and try again. Make sure it filename has a .gpx extension.

Trip planner is strange like that. They should give the user an option to manually rescan/import route files rather than relying on some automated scan.

Thanks for trying to help

Thanks for the replies. I solved the problem the easy way by buying a New Zealand map for my TomTom which, luckily, I had not sold. It took me 6 minutes to download the map and less than a minute to transfer 37 days routes. Compare that to the 20+ hours I have spent messing about with the Garmin.

Thanks to das1996 I somehow finally managed to get the routes onto the Garmin by renaming the files. They are there but in a stupid order which I can't now change. I eventually got the routes to load by renaming all the route.gpx, routes0.gpx etc. files and deleting all the track.gpx and waypoints.gpx files but I don't think this is the actual answer to the problm. Read on.

After far too many hours I have worked out that what happens is that the Garmin reads (or rather should read) the SD card and copies any .gpx files it finds to a database in its internal memory. When you switch it on it should read the SD card (and the internal GPX folder) to check for files there. If it finds files it has already imported then it will ignore them which is why das1996's renaming trick works (it thinks it's a new file). Trouble is my unit doesn't do that every time it is switched on, it seems to do it sporadically. I must have rebooted it 100 times before it finally picked up the files I have put on the SD card. I have come to the conclusion that the software in the unit is corrupted or that the hardware doesn't properly (or fully) load the software. Either way it seems that I have a faulty unit and, of course there is now no chance of getting a repair before I leave for holiday. I will take the Garmin with me but I have no idea if it will work when I get on the road so I will be taking the TomTom as well.

My impression of the Garmin Drive 60 so far is that it is a piece of garbage and this is reinforced by Garmin's so-called customer service. I raised the problem with their support (explaining the problem in minute detail) and all they have done so far is to cut and paste the page from their FAQ's that tells you how to find the Trip Planner on every single unit. They couldn't even be bothered to cut and paste the section specific to the Drive 60!

I feel like I have wasted over £250 with no chance of a refund now. The unit will go back to Garmin after I return from New Zealand but I reckon it's going to be a nightmare getting any sort of repair done.

At least I have discovered a company that can compete with PC World for the coveted 'poorest customer Service in The World' award .

It's possible you have a faulty unit. I've used Garmins for years and never had any issues transferring routes/trips to them from BaseCamp. Hope your trip goes well ;)