Can't get City Navigator North America to install into Basecamp from BMW Navigator V

Former Member
Former Member
I got BMW Nav V a few months ago, installed Express & Basecamp, and all was well. My PC crashed recently necessitating reinstalling Windows 7 on a brand new drive, then installing Express & Basecamp. Now however, Garmin Express DOES NOT give me any option to install City Nav NA into Basecamp. I read in one thread you have to wait until City Navigator NA map is updated at which point it Express will give you the option to install into Basecamp. Without this map being in Basecamp creating routes is pathetically slow and just does not work correctly I assume because Basecamp is 'reading' the map on Nav V--not acceptable!

Do I have to do a factory reset of Nav V so that it no longer contains City Nav NA, is this how to get Garmin Express to reenable to option to also install the map into Basecamp?

I'm leaving fairly soon on a long trip and need this fixed!

Thanks in advance