Missing find options in Basecamp

Former Member over 9 years ago

I purchased a new computer from Dell with a 6th generation Intel Core i7-6700k processor and
16gb of memory.

After downloading and installing Basecamp 4.5.2, I noticed I was missing several find options in the More Options
drop down box.

I'm missing Auto Services, Banks, Community, Food& Drink, and Shopping.

I also tried removing Basecamp and installing from an older September download from my old computer. Same results.

Has anyone else had this problem or have any suggestions?

Thanks,

Ray N.

0 Former Member over 9 years ago

What map do you have selected?

The POI find options are dependent on the map in use.

0 SUSSAMB over 9 years ago

Possibly unlikely as it appears to be a clean install but this thread may help:

https://forums.garmin.com/showthread.php?142173-Search-for-food-or-restaurants-category-not-available

You may need to clear the cache C:\Users\<User>\AppData\Local\Garmin\BaseCamp\ProductDataCache

0 Former Member over 9 years ago

If you are using the Global Map, the find menu does not include the items the OP mentioned.

0 Former Member over 9 years ago

I'm using City Navigator North America NT 2016.2 maps.

0 Former Member over 9 years ago

I just deleted the contents of the ProductDataCache folder and restarted Basecamp .
All of the find option categories were present.

Thanks everyone for all your suggestions.

Ray N.

0 SUSSAMB over 9 years ago

Great, glad it helped