Basecamp cloud error

Some help needed.

When i start Basecamp i keep getting a the following message

Communication with clouddata

Error while reading the following file:

Garmin/gpx/Route_2015-09-24T191943Z.gpx

I tried finding the file, but with no succes.

0 Former Member over 10 years ago

That file should be located in a folder under here:
C:\Users\<user_name>\AppData\Roaming\Garmin\BaseCamp\Database\4.5\gCloud

Removing this entire folder will cause all of the data to be pulled from the server again. Note that if the file on the server also has this issue, the bad file will be pulled down again and some additional steps will be needed.

0 mariomobiel over 10 years ago

Trying right now, removed folder and started BC. 20% of downloading files at the moment...

i think the file is on the server since I'm at my own PC now and had the same error on the same file.

0 mariomobiel over 10 years ago

its ready with the sync, it gives the same error on the same file...

other strange thing is it says 138.4Mb of 150Mb in use, but I only have 27 waypoints and 33 tracks in the cloud storage.