Mac/Windows Software

Basecamp Mac Can't connect my Oregon 600 to Computer or Basecamp

Can't connect my Oregon 600 to Computer or Basecamp

Former Member over 10 years ago

I've been the owner of a Oregon 600 GPS for over a year now.
I've never had a problem connecting it to Basecamp. As soon as I plugged it, the device would be recognised and I could download maps, create routes, adventures, etc.

A month ago my computers stopped recognising it. When I mean computers, I mean 3 computers... an Imac, a Macbook air and a notebook PC. I even used 3 different USB cables. I reinstalled Garmin Communicator and Garmin Express... I visited several forums and tried what I could to make it work.

I don't know what else to do. I'm having an important trip in about a month, and I need to upload some maps do the device.

I'd appreciate any help you can give, either by the forum members or Garmin support.

Thank you

0 SUSSAMB over 10 years ago

If your Oregon isn't being recognised try the steps in this FAQ

http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={b824ca10-f8d8-11e3-c98c-000000000000}&kbName=garmin

I assume you've tried a master reset?

0 Former Member over 10 years ago

I didn't try a master reset because the GPS was bought from a store that delivered the device with 3 new maps included, and I'm afraid I will lose them.
Will the master reset keep those maps?

0 SUSSAMB over 10 years ago

Maps aren't deleted by a master reset, but in any case you really ought to back them up in case they ever get corrupted on the device. Once you get it working again you might want to do so.

0 Former Member over 10 years ago

It worked!!! Thanks a lot!! :)

0 Former Member over 10 years ago

It doesn't belong to this thread anymore, but could you give me some quick instructions on how to backup the maps and routes installed?

0 SUSSAMB over 10 years ago

You can back up the routes by copying them into Basecamp. Which maps are installed, as backing up depends on what they are?

0 Former Member over 10 years ago

Maps Installed:

City Navigator Europe NT 2013.3
TOPOHISPANIA_2.04
Topo Maroc v2
Topo Portugal v5

0 SUSSAMB over 10 years ago

I suspect those are all in the Garmin folder on your Oregon, or more likely in the Garmin folder on a sd card if one is installed?

To be safe I'd simply copy the complete folders from the device and the card and keep them somewhere safe on your mac.

0 Former Member over 10 years ago

Thanks! All backed up. :)

0 SUSSAMB over 10 years ago

Great, I'll close this thread. Good luck on your trip.