Basecamp nearly unusable

I just updated my maps to the latest available version, City Navigator NTU 2015.4.
I have Base Camp 4.4.6.
I am trying to make a route on the map that involves finding a city on the map, but it seems impossible.
In my case I have northern Italy on the map, I search in the up right window for the city Bolzano.
I get no adress result, only a couple of useless Yelp results.
Next, I use the hand tool to find it, after 15 clicks on the map, I eventually find it.
What is wrong? Is it suposed to be this hard to use or what?