Basecamp 4.2.3: Routes no longer follow roads after crash!

Former Member
Former Member
Running 4.2.3 on a mid 2007 21.5" iMac using 10.8.5, 4GB. was editing routes and waypoints today and at one point I had a simple 2 point route open in a route properties window. I clicked : invert and then immediately went to File:New List to create a new list to put this soon to be inverted route and its waypoints in and I saw the route properties pane go dim then a spinning beachball of death and then Basecamp crashed. I got the usual automatically generated report to send to Apple (don't remember if I did) and then clicked on the restart button in the report window to restart Basecamp.

After the restart I had to recreate the new list folder. When I displayed the route it went direct. I was unable to get it to recalculated to follow roads either by using the recalc dropdown or by changing from the Automotive to the Motorcycle protocol. I checked the properties of both and they seemed to have the appropriate selections.

I deleted the route and attempted to recreate it but it always came up as direct and would not recalc to follow the roads.

Next I shut the iMac down and rebooted and still had the same behavior.

Next, I went to a different folder with an old route, selected it and did a recalc and it too became a straight line!

Finally, I restored from a September 2013 backup and tried a recalc and that route also turned into a straight line failing to follow roads.

Any ideas? Perhaps trash this version of Basecamp and reinstall?

EDIT: Just restored the Backup file from today and tried again to recalc a route and the crash occurred. This time I save the crash report to my DropBox public folder as a.txt file. Here is the link: https://www.dropbox.com/s/840qkwh8ilkzrp1/BC-Crash-Report.txt
  • Former Member
    0 Former Member over 11 years ago
    Cant help with the crash but often when my BC crashes it comes back up with the Global Map which would account for your straight line
  • Former Member
    0 Former Member over 11 years ago
    Cant help with the crash but often when my BC crashes it comes back up with the Global Map which would account for your straight line


    Thanks, Dan. I am such an idiot... that was the fix for the straight line problem. It was coming up in Global map and of course all the previously calculated routes were still following the roads. Never thought to check the map :(((

    Got the crash one more time but I can live with that :)