Garmin Nuvi - Crashes trying to Import Route From File (created in BaseCamp)

Former Member over 13 years ago

Good Morning, all. I'm having a fair amount of trouble with my Garmin Nuvi 550.

I've created a route (with only 16 via points) in BaseCamp for Mac and transferred it to my Nuvi. But...every time I try to "Import Route From File," the Nuvi crashes. I've read that others on the internet have experienced this problem (and heard confirmation of said issue from Garmin themselves), but I wanted to refresh the discussion and see if any solution has been developed.

I.e., will using BaseCamp for Windows avoid this?
Do I need to create the routes in BaseCamp -> export to RoadTrip -> then import to the Nuvi?
Does this problem only affect the Nuvi line (so if I were so inclined to spend $500+ for a Zumo, I'd be free of this?)

Is there something else I'm missing?

Thanks very much!

0 Former Member over 13 years ago

Hmm, this didn't work, but I noticed that after the hard reset and the firmware reinstallation that my favorites and routes were still in the Nuvi's memory. I don't have an SD card. Is this normal?

Yes, that is normal. When you do a Master Reset and the unit say it is Deleting All User Data, that refers to the settings data - not your waypoints/routes/etc.

That data (yours) may be what is causing the problem. Remove ALL of your data from the device and then do a Master Reset.

Cheers,

0 Former Member over 13 years ago

Hi,

the problems concerns more Garmin devices (for example my zumo 220).
Here is a video if it:
http://www.youtube.com/watch?v=IOMPt2Du9fs
Please check the description for a similar crash reported on zumo 660.