Basecamp wont open/start

Former Member
Former Member
Having major problems starting up Basecamp.
Basecamp works well on my old Mac laptop, but just installed in on my new Mac & when I go to open Basecamp application it immediently says that it has quit unexpectedly, with this error:

Process: BaseCamp [496]
Path: /Applications/Garmin BaseCamp.app/Contents/MacOS/BaseCamp
Identifier: com.garmin.BaseCamp
Version: 2.1.2 Release (???)
Code Type: PPC (Translated)
Parent Process: launchd [98]

Date/Time: 2011-03-12 18:06:47.554 +1000
OS Version: Mac OS X 10.6.6 (10J3210)
Report Version: 6

Interval Since Last Report: 20775 sec
Crashes Since Last Report: -2
Per-App Interval Since Last Report: 67 sec
Per-App Crashes Since Last Report: -3
Anonymous UUID: D4CE4887-1A7B-4998-B8B9-E1B6E8D2E73E

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb8179f16 ecx: 0x00000000 edx: 0x00000001
edi: 0x000001f0 esi: 0x00000006 ebp: 0xb7fff978 esp: 0xb7fff954
ss: 0x00000023 efl: 0x00000246 eip: 0xb815ac07 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x7d84f000

Binary Images:
0x3785000 - 0x3786ff7 BDL.dylib 38.0.0 (compatibility 1.0.0) <F004EA09-A29F-E5F1-67BA-F2513B4D798E> /usr/libexec/oah/Shims/BDL.dylib
0x378a000 - 0x378aff7 libSystem.B.dylib 38.0.0 (compatibility 1.0.0) <ADE78F37-0B1A-C65D-831A-27C5EE87825F> /usr/libexec/oah/Shims/libSystem.B.dylib
0x378e000 - 0x3790ff7 CoreFoundation 38.0.0 (compatibility 150.0.0) <07277023-2EF7-A6AC-6825-28BCC74AE2A9> /usr/libexec/oah/Shims/CoreFoundation.framework/CoreFoundation
0x379e000 - 0x37a6ff7 IOKit 38.0.0 (compatibility 1.0.0) <1FFF57B5-4B96-1EBA-5D5A-E2E21B4809DE> /usr/libexec/oah/Shims/IOKit.framework/IOKit
0x37ac000 - 0x37acff7 ApplicationServices 38.0.0 (compatibility 1.0.0) <8D63489D-AE26-5E42-C786-D883B0CD8CD7> /usr/libexec/oah/Shims/ApplicationServices.framework/ApplicationServices
0x37b0000 - 0x37e5ff7 GLEngine ??? (???) <BB8D09C7-9BD2-0459-17FF-604040ADDB5E> /usr/libexec/oah/Shims/GLEngine.bundle/GLEngine
0x37ea000 - 0x37eeff7 IOSurface ??? (???) <7D8204CE-3FF9-27EC-A760-9321C44467A2> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x37f6000 - 0x37faff7 libGFXShared.dylib ??? (???) <30C23761-A976-008D-D587-C337FEF5B329> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x16dda000 - 0x16dddff7 libCoreVMClient.dylib ??? (???) <FD175019-3C63-E323-EB0F-EBC66B3D6A2F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x16fa7000 - 0x16fd8ff7 libGLImage.dylib ??? (???) <C3E24745-57C9-C815-AFA2-2558A95079B2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x17d2d000 - 0x17d51fe7 GLRendererFloat ??? (???) <C8AB896E-5548-F8DF-6EDC-852AC018EE09> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFloat
0x18500000 - 0x18679ff7 GLEngine ??? (???) <FE5A70E2-2551-E18A-E0EF-0B8CC376580C> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x186ab000 - 0x187b7ff7 libGLProgrammability.dylib ??? (???) <760414B6-30A5-0718-138B-BC0222728C4E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x19800000 - 0x19bddfff com.apple.ATIRadeonX3000GLDriver 1.6.30 (6.3.0) <1C88E89E-9A38-6FE2-D221-BA749F3410AE> /System/Library/Extensions/ATIRadeonX3000GLDriver.bundle/Contents/MacOS/ATIRadeonX3000GLDriver
0x19c0d000 - 0x1a6fdfe3 com.apple.driver.AppleIntelHDGraphicsGLDriver 1.6.30 (6.3.0) <1B3EECEB-D028-F144-ADED-92BF4E337836> /System/Library/Extensions/AppleIntelHDGraphicsGLDriver.bundle/Contents/MacOS/AppleIntelHDGraphicsGLDriver
0x80000000 - 0x8005dff7 com.apple.framework.IOKit 2.0 (???) <9A4DE9DD-F7E3-07FD-055D-2B7DAADF2642> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x8007d000 - 0x800e7fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x80142000 - 0x802e9ff7 libSystem.B.dylib 125.2.10 (compatibility 1.0.0) <A15716E7-2660-F4ED-7DCE-BD4857D4E544> /usr/lib/libSystem.B.dylib
0x8036b000 - 0x804e6fe7 com.apple.CoreFoundation 6.6.4 (550.42) <BA29C5CE-77DB-87DB-5B74-9EEFF5265681> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x805de000 - 0x805ecfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <E1B922F4-23DC-467E-631F-7E1B9C9F51CB> /usr/lib/libz.1.dylib
0x805f1000 - 0x805fdff7 libkxld.dylib ??? (???) <47012951-3258-DEA3-E422-E0775AA7A854> /usr/lib/system/libkxld.dylib
0x80601000 - 0x80647ff7 libauto.dylib ??? (???) <7CB1AB76-50A2-8E56-66E4-CF51CA75B177> /usr/lib/libauto.dylib
0x80654000 - 0x807d6fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <F03AAEF8-C73C-4E2A-29B0-0702EAD2E4A7> /usr/lib/libicucore.A.dylib
0x80838000 - 0x808e5fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <F237B77D-75A3-7240-931D-4735B91D365F> /usr/lib/libobjc.A.dylib
0x808f9000 - 0x808fcfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <283EE026-C0FE-1FF9-DB81-BFB155793157> /usr/lib/dyld
0xb8000000 - 0xb81defff +com.garmin.BaseCamp 2.1.2 Release (???) <6437A74D-607F-7339-5F7E-F6B0EF81C25D> /Applications/Garmin BaseCamp.app/Contents/MacOS/BaseCamp
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <A15716E7-2660-F4ED-7DCE-BD4857D4E544> /usr/lib/libSystem.B.dylib

Translated Code Information:
objc[496]: garbage collection is ON
NO CRASH REPORT
Model: MacBookPro8,2, BootROM MBP81.0047.B04, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f1
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.10.1)
Bluetooth: Version 2.4.3f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS545050B9A302, 465.76 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H, 2.84 GB
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 6
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: Composite Device, 0x091e (Garmin International), 0x2459, 0xfd120000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3
  • Hard to tell what is going wrong, but it looks like your app bundle is corrupt in some way. Since you are trying to run the legacy version (2.1.2) on a 10.6.6 machine, I would suggest downloading the newest version 3.1.4 from the App Store or from our web site (www.garmin.com/mac).
  • Former Member
    0 Former Member over 14 years ago
    Your crash report here doesn't actually indicate much specific, but there was an OpenGL startup crash that has been addressed in BaseCamp 3.2.0.7 Beta.

    I'd much appreciate knowing if that fixes this issue for you.