Unable to import kzm or kml files from Google Earth

Former Member over 15 years ago

I was able to make one custom map by using Basecamp 3.0.2 to import a kzm file from Google Earth. Now I am trying to add another, but I get an error message saying "cannot import". I've tried reducing the file size (I understand 3 MB is the limit and I've tried much much less than that) and also the image size, keeping below 1K by 1K. Tried KZM and KML. Tried setting opacity to 100%. Tried setting drawing order to 50 or 51. Tried coping the file into the \Garmin\CustomMaps folder on my Dakota. Tried changing the file name to remove the spaces. Tried everything I can think of.

But hey, here's an idea. How about if Basecamp gives me a tiny little clue about why it cannot import a file. For example, if the file size is too big, say "cannot import the file because the JPG image exceeds the maximum size of 3 MB." Is that so hard? I don't think so. One of the main reasons I bought the Dakota 20 was to use custom maps. Between the sparse documentation and buggy software, that feature is barely usable.

0 Former Member over 15 years ago

We generally import anything we can read, and only complain about limits such as the 3MB max size or image count limit on send, since those could differ based on the device.

What version of Google Earth are you using? Could you post an example KMZ that's failing?

0 azdrmn over 15 years ago

If you get an error when importing a file, go to the console and look for a clue. It should give you file, line number and even char on that line that is causing the problem. If you can't figure out the problem, you can send the kml file to [email][email protected][/email] and we'll try to take a look.