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Things that I cannot accomplish in Mac BaseCamp

We are very interested in learning about tasks that people are trying to accomplish in BaseCamp, but are unable to.

As most people know, Garmin originally had a very technical application for Windows called MapSource. This application was full-featured, but very challenging to use for many users. For a long time, we wanted to create an application that was easy to use by all of our customers.

When we started designing our route planning application for the Mac, we wanted to start with a good looking, intuitive user interface that all customers could pick up and understand. This includes the soccer mom that is planning her car pool route to the hard core bicyclist that is creating a trail map. As with all re-architecture efforts, every feature from MapSource did not port right over in the first versions of BaseCamp.

So we are asking people to tell us what they are trying to accomplish with BaseCamp and are unable to.
  • Former Member
    0 Former Member over 12 years ago
    I've reinstalled BaseCamp but that hasn't made a difference either.

    And have now reinstalled everything - not a blind bit of difference.

    So I say again - what I would like to accomplish but cannot is to use the same detailed map in BaseCamp which is found on my satnav to plot a route without the satnav attached. This is basic programming and it should just work "out of the box". It may do for some people but there are dozens that I've found in the last three days with exactly the same problem. It shouldn't require users to scan forums, copy files all over the show, reinstall software etc etc etc. Garmin - sort the software!
  • Former Member
    0 Former Member over 12 years ago
    I have to say that I find Basecamp absolutely terrible to use and on the basis of how poor it is I now intend to look at alternative GPS systems when my 3790 is due to be replaced.

    I try something as BASIC as planning a simple route between A-B. The 3790 is attached so the maps are showing up OK. I select the start and finish points and the route it suggest is WAY out, sending me 2-3 miles more than I need to. So, I try dragging the route around to the roads I know are correct and the route that I have decided I want to take. Instead of merely snapping the route to points on the map that I am TRYING to drag the route to, it starts creating all manner of circuitous routes with continuous loops ANd leaving the original (dumb) route in place!

    The the software is slow, laggy and hardly gutting edge doesn't help, and don't mention intuitive. Jeez, dragging a route on Google maps is so easy compared to this software I'm beginning to wonder if I'll even buy another dedicated GPS / SatNav again!! Without doubt the worst application I have used in the last several years.
  • I have no such problems. Which BC version are you running? What activity profile do you have set? Have you looked at the routing options of that activity profile?

    I can rubber band routes with no problems, I'm assuming you have a Garmin CN map selected?
  • Former Member
    0 Former Member over 12 years ago
    BC 4.1.1.0. Driving activity. I've spent the whole day on it trying all manner of options. The thing seems to have a mind of its own, regardless of what I do it seems to create the new 'purple' route roughly where I've dragged it to (or it just creates a straight line) but invariably leaves its own route in place. That route I would have only selected if someone said "can you think of the most circuitous and complicated to get to 'here' making sure to drive around as much as possible near to the end point before getting there'.

    Honestly, I could draw a map, let alone use one, and with a pen and paper come up with a better route than I can using this software. The absolute pits I have to say. The 3790 has been playing up a lot lately with maps whiting out, satellites taking ages to acquire and route calculation taking an age. I think it will be ready for the 'smash against the wall' treatment soon, to get replaced with something that will allow me to override its at times bizarre idea of a direct route. In the device would be preferable but at least on a laptop. And if Basecamp is Garmin's best effort on that front I'll be looking somewhere else.

    Absolutely awful!
  • Are you able to give an example (start and end points) of a route you're having problems with? As I stated, it works fine for me whenever I plan routes, be they automobile or hiking.
  • Former Member
    0 Former Member over 12 years ago
    I've just about given up with it to be honest. Without doubt the most abysmal application I have ever had to use in the last few years, and as a mapping tool, quite simply atrocious. I really cannot believe that something as BASIC as dragging a route to comply with the route YOU wish to take, rather than the outrageously stupid route selected by the mapping software, is so difficult. Why I would want to ALMOST get to a destination and then drive an extra 3 miles covering every road around it is beyond me. Dragging the route achieves nothing as the software seems to assume that I want stick to the original stupid route that it has select AND branch off in all manner of other directions, also visiting the places I have tried to drag the route to, rather than adjust the route completely.

    I thought maybe the software thinks that a road is one way, when it's not, so I selected walking and it STILL sends me on a magical mystery tour. Total garbage. I honestly think I'll just get close to the places I want to go, then select map view and fathom it myself on the device as the less time I spend trying to use this Basecamp rubbish the better. Google maps makes doing this kind of thing an absolute breeze, a real doddle, how on earth Garmin can turn it into such a tortuously difficult and counter-intuitive process, especially for something as fundamental to mapping software (e.g. varying a route), is beyond me.

    If this is what we are stuck with from supposedly a world-leader in GPS, Garmin is off the radar for me and I'll be researching devices / apps that I can get to use WITH something like Google Maps that works, and makes life easy, as opposed to this rubbish that makes even basic route planning a chore.

    Thanks for your help but sadly I'm not sure you'd be able to help, unless you have / use the CN SE Asia maps.
  • No I don't have those maps, and it sounds like a map issue rather than BC then :)
  • Former Member
    0 Former Member over 12 years ago
    Well, they are Garmin provided maps which you would think their software would be able work with without problem. It doesn't. Or maybe the maps Garmin is supplying for this region (at a hefty price I might add) are just crap.

    Either way, quite how Garmin can make route planning so difficult is beyond me. Maybe Basecamp is their drive to stop people doing so. Quite why the software is unable to accept me deciding, your route is rubbish, now, I've put some waypoints here, here and here, please just adjust THAT part of the route accordingly, is beyond me. This type of thing is SOOOOOOOO easy on Google Maps. Why can't it be on Garmin?

    Anyway, time to uninstall this junk and look for another device and associated planning software that doesn't demand that advance route planning be a 3 day event.
  • Former Member
    0 Former Member over 12 years ago
    Per the title of the thread: Things I cannot accomplish in Mac Basecamp

    I would like to be able to adjust the speed preferences for an Activity (which is possible in the Windows version). This is a big deal for me, and having feature parity with the Windows version I think is absolutely critical.

    I would like to be able to set number of miles or hours per day I want to drive, and have the overnight stops show up on the map. From there I can search for POIs such as campgrounds or hotels.

    I would like the ability to selectively display groups of POIs on the map. For example, I have lists of places to visit, campgrounds, restaurants, etc. I would like to be able to show selected lists on the map when I am planning a trip. I know that if I create a List Folder, it will show all the Lists that folder contains when I select it. It would be nice if I could mutli-select several lists and display just those.
  • Former Member
    0 Former Member over 12 years ago
    I think in general my request would be to create more toolbar buttons, or groups of them to accomplish related tasks. I get wanting to keep the interface very simple with few buttons, but the problem is over the years so much functionality has been added to basecamp that it's now hard to find the more complicated features.

    For example, the other day I wanted to make a route by clicking through the map, so I open the "create route" button, only to find all I can do is drag and drop waypoints to a start/finish location or select multiple waypoints and import them. If I want to simply click a route I have to go under tools and select the route tool. In that case I can add the "route tool" to the button bar, but the options are pretty limited, a more extensive toolbar setup would really help users get the most from the program, a program preferences button would be nice, import/export buttons, view in google earth etc.

    I'd also request that in the lower area of the map the current coordinates be displayed for the cursor location, I know you can turn on a bubble box at the cursor for coordinates but many times that's in the way of what you are trying to work on.

    Perhaps it's that I started using it and used it for years but I still prefer mapsource, I get it it's not nearly as "cell phone interface" as basecamp is and that's all the rage right now, but for people that knew what they were doing it was great and it worked.