We are very interested in learning about tasks that people are trying to accomplish in BaseCamp, but are unable to.
As most people know, Garmin originally had a very technical application for Windows called MapSource. This application was full-featured, but very challenging to use for many users. For a long time, we wanted to create an application that was easy to use by all of our customers.
When we started designing our route planning application for the Mac, we wanted to start with a good looking, intuitive user interface that all customers could pick up and understand. This includes the soccer mom that is planning her car pool route to the hard core bicyclist that is creating a trail map. As with all re-architecture efforts, every feature from MapSource did not port right over in the first versions of BaseCamp.
So we are asking people to tell us what they are trying to accomplish with BaseCamp and are unable to.