Garmin Basecamp does not run on Apple Mac mini M1, while on macbook Air M4 it runs well

6991128 26 days ago

Intall of Garmin Basecamp runs normal on Mac Mini M1. When I start Basecamp, it looks ok, but screen disappears immediately and only takes stays visible. Not able to close Basecamp w\o forcing it to close. Have tried a downloaded version from App Store and directly from Garmin (later version). Both do not work. However they work fine on my MacBook Air M4. Running latest version of Tahou on Mac (26.0.1). Issue was already present in previous SW release.

0 Garmin - SP 19 days ago

This is likely a limitation of the model of the Mac Mini M1 and no longer being able to support BaseCamp updates and usage since it is working on the newer Macbook Air M4.

0 6991128 19 days ago in reply to Garmin - SP

I don’t think this can be the cause. The version in Apple Store is 4 yrs old. The version provided by Garmin is more recent and on Garmin site it’s clearly stated M1 or newer.

0 Skellum 15 days ago in reply to Garmin - SP

Basecamp works fine on my M1 Mac Mini, so not sure why yours doesn't run it.

0 Garmin - DK 9 days ago

So we can better understand what is happening, can you please post a screenshot of what is happening?

0 RMOLINARO 1 day ago

I found that completely deleting Basecamp via 'App Cleaner' (free) and reinstalling will get the app back working. Before doing this I would backup your data in the ~/Library/Application Support/Garmin tree. 'App Cleaner' usually leaves this tree alone but you never want to take a chance.

I discovered this out when testing Basecamp on a MacOS VM to so see what my options are if Garmin doesn't port Basecamp to ARM when MacOS 28 arrives in 2027 and most of Rosetta support is dropped. I did not notice that without enough GPU power Basecamp will not work with Rosetta. Right now the MacOS VM option is not very usable due to the slow VM GPU.