basecamp adding map

James,

I don't believe Garmin supports uploads from any device or SD card. I would call garmin support and see if they will send you a DVD for $10.

Basecamp adding maps

Hi. I have a similar problem.

I recently bought an Oregon 550 together with a Garmin GB Discoverer GB National Parks SD card. I would like to be able to plan and review routes and tracks on my PC, but Basecamp only has the Global Application Basemap.

I would hope that, having bought the card, there will be some way of transferring those map data to the PC from the device. I have just e-mailed support and hope to receive a reply soon.

basecamp add maps

I did the same. Email support for help. I initially purchased a download map and had constant download issues (even with cable modem and new laptop). I had contacted customer service to replace my purchase with a SD mini card. My intent was to add that Topo map to either Basecamp or RoadTrip so I can manage my waypoints. Once I hear back from customer service, I will advise. Thanks for the reply. James

BaseCamp and RoadTrip currently do not have the ability to read maps from a card or directly from the unit. They will only read maps that are installed on your computer from DVD or using Map Update (download or DVD version). If you are having download issues using Map Update, I would suggest buying it on DVD vs. buying a card if you want to use the mapping data with your desktop applications.

basecamp add maps

OK. Thanks for the update. I just emailed Garmin support to see if they can swap out the SD card for a DVD. This has been a very frustrating experience as there is nothing posted on their site regarding this.

....as there is nothing posted on their site regarding this.

https://buy.garmin.com/shop/shop.do?pID=10516&pvID=11890#requirementsTab

To view and use the maps on this card, you must have a Garmin device with a microSD or SD card slot. Maps on microSD/SD cards cannot be copied or viewed on a computer.

I recently purchased TOPO U.S. 100K, Upper East Coast from Garmin, not as a download, but loaded on a SD mini card. My issue is that I cannot add this topo map to BaseCamp. I thought maybe I needed to unlock map (added unit #, SN, but the product key on back of disk is longer than 8-digit required). Do I connect my GPS (with card inside) to the laptop or can I plug the SD card directly into the laptop. Am I missing something. Please help. BTW, same issue with trying to add this map to RoadTrip. Many thanks! James

Ya exactly, I bought an oregon 400t and didn't realize that the maps preloaded on it can't be worked with on the partner program basecamp. You are not allowed to import them to your pc for working with them or anything. I asked for help and the customer service guy recommended that I return my 400t for the 300 which has no maps for $100.00 less. I spent that exact 100.00 dollars on the map on DVD which was identical to the one that was loaded on the 400t (US 100k) to which I can load into basecamp.

In other words to get the full functionality that we expected or were led to believe by some poor sales guy who didn't know how garmin "works" you need to bump down a model to the Oregon 300... I was lucky that I was able to return my 400t, I'm thankful for REI. This comment and a couple others I've posted are defintely negative, but my experience so far with garmin has been frustrating, about maps functionality to mapinstall not working very well. Sorry for the negativity...

microsd card replacement

I too bought a microsd card and had trouble with it and basecamp. The garmin tech replaced them with a DVD and it saved me almost $100. More info on the DVD than the card.

OK. Thanks for the update. I just emailed Garmin support to see if they can swap out the SD card for a DVD. This has been a very frustrating experience as there is nothing posted on their site regarding this.

So what is the result of this?
Will they do that exchange?