Big Sur 11.1 Does Not Detect Zumo XT

I have gone through the steps in the post at the top of this forum. However there are two issues: First, I am not getting a message from basecamp that my device is not recognized as shown in the article before step 1. The device is simply not detected at all. Second, in system preferences>security & privacy>files & folders, basecamp is no listed in the apps. I can not add the app either as the + button is greyed out (I have unlocked the dialog box to make changes so that is not the issue). Also note that express running on the same mac connects to the zumo xt just fine with no issues.

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0 6878861 over 3 years ago

I have uninstalled and reinstalled basecamp, rebooted computer, tried a different usb port, and i have tried only running basecamp rather than running express & basecamp at the same time. All to no avail.

0 SUSSAMB over 3 years ago in reply to 6878861

Try this FAQ support.garmin.com/.../

0 bobgps over 3 years ago in reply to SUSSAMB

In Privacy, add Basecamp under FULL DISK ACCESS

0 6878861 over 3 years ago in reply to SUSSAMB

I have no problem connecting the Zumo to the Mac at all. Garmin Express sees and connects to the device. The problem is that it intermittently is detected by/connects to basecamp.

0 6878861 over 3 years ago in reply to bobgps

Done. Unfortunately this has not helped.

+1 6878861 over 3 years ago

Garmin Express is by default set to run in the background all the time. I turned this setting off, closed Garmin Express and now BaseCamp consistently recognizes and connects to my Zumo XT as long as Garmin Express is not running. Problem appears to have been solved.

0 preynes over 3 years ago in reply to 6878861

Had the same issue, solved the same way by preventing Garmin Express from running in the background.

0 6040144 over 3 years ago

Garmin Express recognizes my Zumo XT when plugged in to my MacBook, however the device/Garmin do not appear in Finder or on the Computer. I've tried different USB ports and cables and still cannot get the computer itself to recognize the device. This makes no sense to me since the device connects immediately to Express! I have no clue where to look for the "background" setting. I love Mac but sometimes it just doesn't play nicely with others! GRRRR! Any advice that will work to get this issue resolved? I am attempting to transfer a GPX file to the device for an upcoming trip. Brand new Zumo and can't do the one thing I wanted to do with it!

0 vespamarc over 3 years ago in reply to 6040144

Install Android File Transfer (free) to see the XT in your finder. Background settings of Express in Preferences.