Back-Up Strips out Speed and Elevation Information from Tracks

Hello Galoi,
Just for some background info....I use a PC and have done several restore operations using the backup files and have never lost speed or elevation so it might be a MAC only problem?? That does not help your situation but it tells you and any tech people you talk to that the PC version does work properly.

If you are using a Mac there are several, possibly more efficient, methods of backing up basecamp. Firstly, you should likely be using Time machine as this backs up every hour, I use 2 time machine backup drives, one on my network and another portable hard drive for when I am travelling and away from home more than a few days.

Secondly I use an app called "Sync folders Pro" (it's on the Mac app store) to create an automated backup (Real Time Sync) to a designated folder on my local dropbox folder, so as long as I am connected to the internet (extremely likely), I know I have the most up to date backup of my entire basecamp database in an alternate location on my mac and also up in the cloud on dropboxes servers. I also include the "preference" file, so I can restore everything exactly how it is in 2 clicks.

With all due respect to Garmin, basecamp is a fairly average app (that unfortunately we must use), and it's not exactly updated frequently enough for me to trust that someone at Garmin has this at the top of their list. Bearing in mind it is also STILL 32bit should suggest it is somewhat off the radar for Garmin. I definitely trust well developed, dedicated backup apps to take care of my stuff.

Hello Galoi,
Just for some background info....I use a PC and have done several restore operations using the backup files and have never lost speed or elevation so it might be a MAC only problem?? That does not help your situation but it tells you and any tech people you talk to that the PC version does work properly.

Thank you for your note. So looks like a MAC only issue.

If you are using a Mac there are several, possibly more efficient, methods of backing up basecamp. Firstly, you should likely be using Time machine as this backs up every hour, I use 2 time machine backup drives, one on my network and another portable hard drive for when I am travelling and away from home more than a few days.

Hi, I do use Time machine backups. I create a basecamp backup file on my MAC. It then gets backed-up on Time Machine. I was able to salvage at least 60-70% of my logs by re-extracting them out from the device's Archives folder (present on the device) as GPX files and re-building my tracks library on basecamp. I exported them as GDB and backed-up it up on Time Machine. But yes I did lose quite some road trip details.

None-the-less this looks like a bug to me on the MAC version. I will let other comment on the same. Till then using a simpler alternative (as explained) to resolve the issue.

Thanks

But why create a backup (that has an issue) on your mac if Time Machine is backing up your original Basecamp database anyway in the user Library folder? Just use the original database backup from Time Machine.

If perhaps you don't realise that Time Machine backs up the User Library, it's because it is hidden by default. You can unhide it to show the original files on your TM backup drive giving you full access to the original (and therefore accurate) time machine backed up database. Hope this helps

Back to your original post though, I did set up a test account and used Backup basecamp and restored in my test user account on my Mac (macOS 10.13.3 / Basecamp 4.6.3) and I confirm I get the same issue. All speed and elevation information is lost in my recorded tracks. I'd be pretty pissed if I was using this as a backup!