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Virb app issue on iPhone 6: record button gone after taking picture during recording

Former Member over 9 years ago

Hi!

When I connect my iPhone 6 to my Virb elite (both on latest versions) I can start/stop the recording. But when I take a picture during the recording of a video which I started from the iPhone, the complete recording button is gone!

When I turn the Virb off the button appears again!

is this a known issue?

0 geomonster over 9 years ago

When I turn the Virb off the button appears again!

is this a known issue?

It also does that on my 4S, but I doubt you need to turn the camera off to restore the button - just go to the settings screen, then back. The button should return.

0 Former Member over 9 years ago

Okay, good to know.

but still an issue.

(can't seem to find the proper way to let Garmin know this...)

0 Shackleford over 9 years ago

Thank you for reporting this issue. We are aware of it and it will be fixed in the next release of the app.