This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Virb iOS app issue

rbachtell over 10 years ago

I can't get the iOS app to set the zoom on my Virb Elite. Works fine from the camera

0 Shackleford over 10 years ago

I can't get the iOS app to set the zoom on my Virb Elite. Works fine from the camera

Thanks for the report. We will investigate this issue.

0 Kave over 10 years ago

Should the set zoom level on the Virb show on the iPhones display? As it is now the Virb is recording to the set zoomlevel, but you dont see any difference on the iPhones preview.

0 Shackleford over 10 years ago

I'm not able to reproduce this issue. I have been able to set the zoom without issue. Have you ensured that your VIRB Elite's firmware is up to date, and that you have the latest version of the iPhone application?

0 Kave over 10 years ago

Yes, all is up to date.
I can set the zoom level, but the preview on the iPhone does not reflect the change.
The recorded video is what is supposed to.