VIRB Edit 3.1.0.2 crashing on first run

Former Member
Former Member
VIRB Edit 3.1.0.2 crashes on first run on both my Windows desktop and laptop and I haven't even connected my VIRB XE yet!
I tried with with my Android phone and it takes an eternity to export videos, background process disconnects every time the phone goes to sleep......

Here is what I see from the Windows logs. Hope it gives a clue :-)

Log Name: Application
Source: .NET Runtime
Date: 9/14/2015 8:44:14 AM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: WN7X64-2PS5HZ1.blr.amer.dell.com
Description:
Application: VirbEdit.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<ThrowAsync>b__1(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-09-14T03:14:14.000000000Z" />
<EventRecordID>4157207</EventRecordID>
<Channel>Application</Channel>
<Computer>WN7X64-2PS5HZ1.blr.amer.dell.com</Computer>
<Security />
</System>
<EventData>
<Data>Application: VirbEdit.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.&lt;ThrowAsync&gt;b__1(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
</Data>
</EventData>
</Event>