Garmin VIRB Edit crashing when i try and export or share my videos.

Getting really frustrated with this software now despite installing the latest update

No matter what i try i still can't export any of my edited videos - The following error appears:-

"VIRB Edit has stopped working" A Problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

I am running windows 7 with the latest updates and patches. I have 16GIG of RAM and running 2x AMD Radeon HD7900.

I have tried removing the GPS file, shortening the video to a 3 minute 6x speed clip, Sharing, exporting to a lower resolution, saving to a different location, disabling CrossFire mode on my graphics card, disabling antivirus, closing down all my running applications. I can't think of anything else to try i have ran out of ideas.

Does anyone have any other suggestions as to why i can't export? I have no problem when it comes to editing the video it's just when i try and export or share that i encounter the problem.

Thanks
Alan

I have the same problems, exporting is hit or miss, mostly miss, even short 1 minute videos wont export. Anything greater than 720P and 30FPS never exports and adding music makes the results even worse. Its a shame because the editing software is fun and pretty easy to use, but if you can't export it its useless.

I hope they can release a fix soon to resolve this annoying issue as i do like the simplicity of the software. Failing that, what alternative software would people recommend?

thanks

Failing that, what alternative software would people recommend?

If you want to embed the data, I don't think there's a great deal out there.

You could try searching this forum, I think some people's export problems where caused by their Antivirus a while back, I didn't take a lot of notice as I wasn't affected.

Getting really frustrated with this software now despite installing the latest update

No matter what i try i still can't export any of my edited videos - The following error appears:-

"VIRB Edit has stopped working" A Problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

I am running windows 7 with the latest updates and patches. I have 16GIG of RAM and running 2x AMD Radeon HD7900.

I have tried removing the GPS file, shortening the video to a 3 minute 6x speed clip, Sharing, exporting to a lower resolution, saving to a different location, disabling CrossFire mode on my graphics card, disabling antivirus, closing down all my running applications. I can't think of anything else to try i have ran out of ideas.

Does anyone have any other suggestions as to why i can't export? I have no problem when it comes to editing the video it's just when i try and export or share that i encounter the problem.

Thanks
Alan

Hi MILLIGANS01,

Out of curiousity, I know you disabled CrossFire, but have you tried disabling 1 video card?

Also, does your Windows User name have Special Characters, for example, Ì, á, $, é, Æ?

Are you trying to export a video larger than 4gb?

Thanks,
Reyn

Getting really frustrated with this software now despite installing the latest update

Along with what Reyntest suggested - have you tried exporting a video without any data overlays? If this is successful, then try adding overlays one at a time, until you find the one (or the limit) which causes problems. I suggest you try this with a very small file first.

Hi there,

What does your log file show?

J.

Hi there. Thanks for all your replies and sorry for not replying sooner. I was getting that frustrated that i decided to leave it for a few days.

I can confirm that i have tried disabling my Anti Virus software (Avast)

My username does not have any special characters

I've only disabled CrossFire mode as i am not sure on how to disable one of the graphics cards without unplugging it from the motherboard. I tried disabling one of the cards from Device Manager but it wouldn't allow me to open the Garmin Virb Edit software.

I tried removing the Overlay, Music and GPS data. The video clip was 6 minutes long at 2x speed and had less than 700MB when trying to export at HD720P \ 25fps

My log file shows the following:-

22:27:45: Resolution: 1280x720
Frame Rate: 25/1
Duration: 3.60317e+009
Destination File: H:\Bike Videos\Homes Chapel To Congelton .mp4
Has Titles? Yes
***Video***
Clip 1Source File H:\Bike Videos\virb0083.mp4
Original Length 1.7202e+010
Start 0
End 7.20633e+009
Duration 3.60317e+009
PlaybackSpeed 2
Volume 0
Has Widgets? 00000000
Stream 1
MF_MT_MAJOR_TYPE: MFMediaType_Audio
MF_MT_SUBTYPE: MFAudioFormat_AAC
MF_MT_AM_FORMAT_TYPE: UNKNOWN
MF_MT_USER_DATA: 0 0 0 0 0 0 0 0 0 0 0 0 18 8
MF_MT_ALL_SAMPLES_INDEPENDENT: 1
MF_MT_FIXED_SIZE_SAMPLES: 1
MF_MT_SAMPLE_SIZE: 1
MF_MT_AAC_AUDIO_PROFILE_LEVEL_INDICATION : 0
MF_MT_AAC_PAYLOAD_TYPE : 0
MF_MT_AUDIO_AVG_BYTES_PER_SECOND: 16000
MF_MT_AUDIO_BITS_PER_SAMPLE: 16
MF_MT_AUDIO_BLOCK_ALIGNMENT: 1
MF_MT_AUDIO_NUM_CHANNELS: 1
MF_MT_AUDIO_PREFER_WAVEFORMATEX: 1
MF_MT_AUDIO_SAMPLES_PER_SECOND: 44100

Stream 2
MF_MT_MAJOR_TYPE: MFMediaType_Video
MF_MT_SUBTYPE: MFVideoFormat_H264
MF_MT_AM_FORMAT_TYPE: FORMAT_MPEG2Video
MF_MT_SAMPLE_SIZE: 1
MF_MT_AVG_BITRATE: 16936810
MF_MT_INTERLACE_MODE: 7
MF_MT_MPEG2_LEVEL: 40
MF_MT_MPEG2_PROFILE: 77
MF_MT_FRAME_RATE: 25/1
MF_MT_FRAME_SIZE: 1920/1080
MF_MT_PIXEL_ASPECT_RATIO: 1/1

***Music***
22:27:45: ***Building Video Provider***

22:27:45: Adding reader for clip H:\Bike Videos\virb0083.mp4
22:27:45: Adding reader to project provider, starting at 0
22:27:45: Adding video transforms
22:27:45: Adding resizer
22:27:45: Adding playback speed transform ->2
22:27:45:

22:27:45: Video has no transitions
22:27:45: Creating Writer