Virb Edit Import Problem

Former Member
Former Member
I have my new Virb Elite connected via usb.

It is recognized by Virb Edit (PC, Window 7, V2.8.0).

It finds the 6 new clips that I recorded this morning

I select import new.

I get the message "Library Updated (0/6)", blue bar is full.

Click "ok".

No new videos are in the clip library?

I retry by selecting "import selection".

No files appear in the library.

Am I missing something? This is the first time I've used this software and it doesn't appear to work?