Couple of Garmin Edit Windows 2.3.2.0 issues

First issue:

When importing clips the file names of the clips are not shown, this makes it very difficult to choose the correct clip. On the Mac version the file name is shown.

Second issue:

When you try to import a clip that is open in another application (because I was trying to find what the first frame of that clip looked like due to issue 1) the clip will fail to import. The program will instantly fail but not tell you why. It took me a few minutes to work out why. It might be useful to have a prompt.

Third issue/query:

Does Virb Edit support CUDA? And if so will this just work automatically? I have a GeForce GTX 660. I ask as when exporting a clip Virb Edit uses about about 45% of my CPU, would you expect it to be this high if it was off loading on to a GPU? It still seems to take a long time to export videos. If it is not using CUDA how come only 45% of the CPU is being used? Shouldnt it use all that is available?

0 Former Member over 11 years ago

First Issue: Does the Import Selection page have a white background by any chance? Because we do show the file names, but I have seen some machines where the background on the Selection page is white instead of dark gray and it might make reading the white file names difficult.

Second Issue: Good point. We'll see what we can do here.

Third Issue: We don't use CUDA, but we certainly do use multiple cores and I have seen VIRB Edit take as much as 90% of the CPU. From my understanding CUDA doesn't really have much to do with the CPU though, it is a framework to use the GPU (your graphics card) to help out the CPU. We do use different frameworks for making use of both multiple CPU cores, as well as the GPU. You would need a GPU monitor to see how busy it is.

Like I've said in a different thread, we certainly want to make export faster, but at this point we are focused on making sure people can export successfully, even though it might take a while.

0 thefireuk over 11 years ago

Hi Falagar,

Thank you for such a quick response.

Yes the background of my import page is White, so that makes sense if the text is also white :) Any ideas why it may be showing up white instead of dark grey?

I have just downloaded a GPU monitor and can confirm that that my GPU is at 0% while exporting a video. Which is a little frustrating (but I guess good as if it was and was as slow as it is that would be worse!). Is there something specific I need to do in the NVIDIA software or Virb Edit settings perhaps?

Thanks

Steve

0 Former Member over 11 years ago

The white screen is just a bug. I am not sure how to fix it on the user end, I actually had it happen on my home machine as well (which is Windows 8.1). Hopefully we will find a fix, one of our engineers is looking into it right now.

As part of trying to stabilize export we actually mostly turned off GPU acceleration for now. Once we are convinced it is not the culprit (and it doesn't look like it is) and it gives a solid performance boost we will turn it back on in a later release. It's all about stability for us right now, and we are trying to remove unknowns that might make export fail for our users.