Some Virb Videos have been recorded but it's not possible to play them

Former Member over 11 years ago

Hi!

I filmed 50 videos last weekend, I have the Virb one with a 64GBytes Samsung MicroSD.
I can play the first 14 videos but not the rest. The videos are there because I can see the files with different sizes, but I'm not able to play them with the camera or with different video programmes (VLC, ou for Itunes..).
I can't import them with Virb Edit, only the first 14 videos.

If I film more videos, no problem. I can do it, but I can't play them.

I guess I should format the MicroSD... but it's really pity to lose 35 great videos!!! And if it happens again??
Is it a Virb problem? A MicroSD problem? How can I "revive" these files?

Any help would be greatly appreciated.
Thank you!

0 Former Member over 11 years ago

Do you have the most current firmware?

It sounds like an issue with the camera. You can also contact Product Support (link in signature) and see if they can help you out.

This forum is for the VIRB Edit desktop application, unfortunately I don't have the expertise to help with camera issues.

0 Former Member over 11 years ago

I have the same problem but the videos are playing in other applications - Windows Movie Edit for example.