Is the camera charging when you connect it? Are you using the usb cable that came with the Virb? Which Mac? Some iMacs have usb problems. Try another usb port. Open About this mac in the Apple menu, click on system profile, look at usb and see if Virb is recognized. Do you have any other application that uses usb cameras like iPhoto, Aperture running? Reboot the Mac.
I hope Garmin start up a sub-forum for VIRB cameras. I think we could have a lot of great knowledge sharing and making out videos / pictures much better.
JHELLSTROM, in response: -sometimes it charges when connected, most of the time it does not -yes, and other usb cables -Macbook Pro, OS 10.8.4 -in About this Mac, under system report, hardware, usb it has this (I do not know how to check if VIRB is recognized): USB Bus:
Product ID: 0x4500 Vendor ID: 0x0a5c (Broadcom Corp.) Version: 1.00 Speed: Up to 12 Mb/sec Manufacturer: Apple Inc. Location ID: 0x1a100000 / 2 Current Available (mA): 500 Current Required (mA): 0
Bluetooth USB Host Controller:
Product ID: 0x820f Vendor ID: 0x05ac (Apple Inc.) Version: 2.01 Serial Number: 001EC28E60C9 Speed: Up to 12 Mb/sec Manufacturer: Apple Inc. Location ID: 0x1a110000 / 3 Current Available (mA): 500 Current Required (mA): 0
-I have iphoto, and it used to open up when I'd connect the VIRB but I'd close it right away and use VIRB edit. Now, iphoto does not open when I connect the VIRB. -I've re-booted the machine several times now.
