Garmin VIRB Won't Pair with Speed & Cadence Sensor

Can't find a Garmin VIRB product so gotta post this here:

VIRB won't recognized my speed & cadence sensor, not on 2.80 or any prior version of the unit's software.

http://www.youtube.com/watch?v=Ggf2AkUftnE&feature=youtu.be

Also, since upgrading to 2.80, I'm getting lockups when I slide the record switch to off. Only way out is to pull the battery. And, I'm getting some green screen looking video at the front of some clips now. Neither of these was a problem prior to 2.80.

0 mtbikexcski over 11 years ago

Okay - this is a known problem - hopefully they'll fix it soon.

On Nov 24, 2013, at 10:27 PM, <[email protected]> <[email protected]> wrote:

Dear Brad Herder,

Thank you for contacting Garmin International. I am happy to support this product.

Thank you for the detailed information. At this point in time, the is a known issue that is being explored. Unfortunately, I am unable to offer a solution to this matter.

Please continue the check for updates to the device software that may address this issue. I am sorry for the inconvenience this may cause.

With Best Regards,

Curtis

Customer Care - Fitness Team
Garmin International

913-397-8200

800-800-1020

913-440-8280 (fax) Att: Curtis 6023

www.garmin.com

0 mtbikexcski over 11 years ago

Well, maybe not the lockup and green screen. I should document that.