Hi. I have just upgraded to V. 5.1.2 and my clips and videos are not showing any data, e.g. Speed or Elevation. It used to work fine, I have checked. I have restored the old version of VIRB EDIT and it does not work there either. Has something happened to my data in the upgrading process ?
I am using an iMac, OSX 10.12.5 and a Virb X. I tried to upload a screen shot but got an error there too!
Any suggestions gratefully received. is it just me or is it a bug
I've seen something that sounds similar. VIRB edit 5.1.2 will claim that a clip has no G-metrix data for a clip which did previously. It does this randomly, but it appears that the data is not lost and always comes back later. Try restarting the app.
I have tried re-starting and also updating again from V4 up to 5.1.2. Even after re-start nothing improves. I have been having a look at the .fit files in a viewer outside VIRB Edit (My GPSFiles) and they seem ok.
I recall now that the first time I updated to 5.1.2 two things happened: first I got an error message saying that Edit was not working properly, and then it "updated my database", or similar. So I am wondering if there is some corruption in there that needs fixing by a full restore of the Garmin folder to before the update!! I notice that the data structure completely changes! Anyway I have backups of everything. Thank you Time Machine.
I have to go out to my real job now, so it will be a day or so before I can look again, but I will report back here.
