VIRB Edit 4.2.1 audio distorted in exported files

VIRB Edit 4.2.1 (and I believe the previous version as well) creates exported files with distorted audio.

Here's a link to an example of how it sounds. (The example is on Youtube but locally export files have the same issue.)
https://youtu.be/XKlujSJAVZY
The exported files are unusable. The originals have perfectly clear audio (recorded with a VIRB XE).

Is there a workaround for this??

0 Wurth over 8 years ago

Are you on the new macOS Sierra by chance?

0 ChrisLMDL over 8 years ago

Yes, I'm using macOS 10.12, indeed.
However, as far as I remember, the issue also occurred with an older version of VIRB Edit (4.1.1) on OS X 10.11 El Capitan, although the distortion then only happened after resuming to normal speed, behind a video section which I had slowed down. The example (see original post) is a simple cut from a longer file with fade-in and fade-out effects added.

Seems I'm not alone with this issue. Is there any update from Garmin or did anyone find a workaround?

0 ChrisLMDL over 8 years ago

Bump

Any update at all on this?

0 tomkart over 8 years ago

I have same problem as well. It only happen with the Mac version. I am still with the old Mac OS.

System Version: OS X 10.11.6 (15G1108)
Kernel Version: Darwin 15.6.0

I tried with & without overlay, the sound is still distorted.

Here is my exported video.
https://youtu.be/Z-NrC0-VLY8

0 Wurth over 8 years ago

We're aware of the issue, but don't have a timetable for a fix yet.

0 Wurth over 8 years ago

Problem should be resolved in the next maintenance release (early January). I was able to reproduce the issue with several videos though and the problem appears to be resolved. If anyone wants to upload there original video to iCloud, dropbox, or some sharing service, then I'll verify the fix works for them.